Head of Food Brand Excellence & Growth

Applegreen (US) Welcome Centers; Ho-Ho-Kus (NJ); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid position in Glen Rock NJ / 2-3+

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

25% Annual Bonus

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Pet Insurance

Job summary

Applegreen seeks an experienced operations leader to guide multi-unit QSR brand execution across New Jersey. The role emphasizes sustaining brand standards, improving performance, and coordinating with franchisors and brand partners from a hybrid work site in Glen Rock, NJ.

The ideal candidate will bring 10+ years in brand-centric operations, strong change management, and a passion for guest-focused hospitality, delivering growth and excellence across locations.

Qualifications

• A minimum of 10 years of operations leadership experience in brand-centric multi-unit, multi-state QSR organizations.

Responsibilities

• Own relationships with key franchisors and restaurant brand partners.
• Act as the executive liaison for all food brand stakeholders.
• Negotiate and manage performance commitments, operational standards, and growth initiatives.
• Ensure all brand standards, audits, and compliance requirements are consistently achieved.
• Lead discussions regarding new concepts, remodels, menu innovation, and promotional calendars.
• Partner closely with Operations leadership to improve restaurant performance.
• Develop and implement systems that drive consistency across all locations.
• Establish performance benchmarks and accountability measures.
• Lead corrective action plans for underperforming brands and locations.
• Ensure food safety, sanitation, and regulatory compliance requirements are met.
• Lead, coach, and develop a high-performing food brands team.
• Build succession pipelines and leadership capability within the organization.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Champion a guest-first culture throughout the foodservice organization.
• Improve customer satisfaction, loyalty, and brand perception.
• Lead initiatives that enhance speed of service, quality, convenience, and digital engagement.
• Evaluate new technologies, ordering platforms, loyalty programs, and menu innovations.

Skills

Operations Leadership

Multi-unit Management

Brand Standards

Franchise Relations

People Development

Analytical Thinking

Change Management

Negotiation

Job description

Applegreen seeks an experienced operations leader to guide multi-unit QSR brand execution across New Jersey. The role emphasizes sustaining brand standards, improving performance, and coordinating with franchisors and brand partners from a hybrid work site in Glen Rock, NJ.

The ideal candidate will bring 10+ years in brand-centric operations, strong change management, and a passion for guest-focused hospitality, delivering growth and excellence across locations.