Senior Director, Food Brand Growth & Innovation

Applegreen (US) Welcome Centers; Ramsey (NJ); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid NJ office + remote work

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

25% Annual Bonus

Earned Wage Access

Education Assistance

Employee Referral Bonus

Pet Insurance

Job summary

Applegreen (US) Welcome Centers is seeking an accomplished Operations leader to guide multi-unit, multi-state brand initiatives in New Jersey. You will oversee franchisor relationships, brand standards, and performance initiatives to deliver superior traveler experiences.

You will lead cross-functional teams, drive remodels and menu innovations, and build leadership capabilities while fostering accountability and continuous improvement in a fast-growing environment.

Qualifications

• 10+ years of operations leadership in multi-unit, multi-state brand-focused QSRs.
• Strong ability to set priorities, multitask, and meet deadlines to drive objectives.
• Exceptional communication and interpersonal skills across all levels of the organization.
• Thrives in a rapidly growing organization and adapts to change.
• Demonstrates business acumen with analytical, systems, and technology understanding.

Responsibilities

• Own relationships with key franchisors and restaurant brand partners.
• Act as the executive liaison for all food brand stakeholders.
• Negotiate and manage performance commitments, standards, and growth initiatives.
• Ensure brand standards, audits, and regulatory compliance are met.
• Lead discussions on new concepts, remodels, menu innovations, and calendars.
• Partner with Operations leadership to improve restaurant performance.
• Develop and implement cross-location systems to drive consistency.
• Establish performance benchmarks and accountability measures.
• Lead corrective action plans for underperforming brands/locations.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Champion guest-first culture to improve customer satisfaction and loyalty.
• Evaluate new technologies, ordering platforms, loyalty programs, and menu innovations.

Skills

Organization skills

Communication

Adaptability

Business acumen

Analytical thinking

Talent development

Decision-making

Leadership under pressure

Job description

Applegreen (US) Welcome Centers is seeking an accomplished Operations leader to guide multi-unit, multi-state brand initiatives in New Jersey. You will oversee franchisor relationships, brand standards, and performance initiatives to deliver superior traveler experiences.

You will lead cross-functional teams, drive remodels and menu innovations, and build leadership capabilities while fostering accountability and continuous improvement in a fast-growing environment.