Head of Fixed Income SMA Operations & Growth

PGIM; Newark (NJ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) plan

Pension plan

Wellness programs

Education benefit

Employee stock purchase plan

Job summary

PGIM Custom Harvest, a division of PGIM Global Wealth, is seeking a Director of SMA Fixed Income Operations to lead the operational strategy and day-to-day support for the Fixed Income SMA business in Newark, NJ. You will shape the end-to-end operating environment to be scalable, controlled, and efficient, aligning with product expansion.

The role requires 10+ years in SMA/fixed income, deep understanding of trade lifecycle, and proven leadership.

Qualifications

• 10+ years of experience supporting separately managed accounts and/or fixed income investment products.

Responsibilities

• Lead the operational function supporting the Fixed Income SMA business, establishing the operating model, priorities, service standards, controls, and organizational structure required to support growth.
• Partner closely with the Head of SMA Fixed Income Implementation and the Fixed Income investment and trading teams to ensure effective execution of portfolio activity across the SMA platform.
• Oversee operational readiness for new SMA accounts and ensure accounts are established accurately and efficiently across internal systems, custodians, and trading platforms.
• Ensure appropriate controls around trade capture, allocation, confirmation, settlement, and reconciliation.
• Identify operational risks associated with growth, new products, new custodians, technology changes, and evolving investment processes.
• Identify opportunities to automate manual processes, reduce operational risk, improve scalability, and enhance the client and investment-team experience.
• Partner with Client Service and distribution teams to resolve complex operational matters affecting clients, advisors, and intermediaries.
• Build, lead, develop, and retain a high-performing Fixed Income SMA Operations organization.

Skills

Fixed income operations

SMA experience

Leadership

Risk management

Cross-functional collaboration

Stakeholder management

Tools

IMTC

Job description

PGIM Custom Harvest, a division of PGIM Global Wealth, is seeking a Director of SMA Fixed Income Operations to lead the operational strategy and day-to-day support for the Fixed Income SMA business in Newark, NJ. You will shape the end-to-end operating environment to be scalable, controlled, and efficient, aligning with product expansion.

The role requires 10+ years in SMA/fixed income, deep understanding of trade lifecycle, and proven leadership.