Head of Financial Lines Claims, North America

Axis Capital; Red Bank (NJ); On-site; USD 225,000 - 275,000; Full time

Job summary

An established industry player is seeking a Head of Financial Lines Claims to lead their North America Claims team. This role involves managing a sophisticated team, ensuring excellent claims service while developing data-driven strategies for operational excellence. The ideal candidate will have extensive experience in claims management, a strong leadership presence, and the ability to foster relationships with various stakeholders. Join a dynamic environment that values ethical practices and a commitment to service excellence, where your contributions will significantly impact the company's growth in the Financial Lines Market.

Qualifications

• 7-10+ years in claims management with a focus on leadership.
• Strong analytical skills and knowledge of litigation processes.

Responsibilities

• Supervise claims investigations and manage coverage evaluations.
• Collaborate with internal teams on claims and litigation strategies.

Skills

Claims Management

Leadership Skills

Communication

Analytical Proficiency

Knowledge of Litigation Processes

Education

Law Degree

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description

AXIS is seeking a Head of Financial Lines Claims, North America, to join our North America Claims team to support the expansion of AXIS' presence in the Financial Lines Market in North America. The successful candidate will lead and develop a sophisticated team handling a variety of claims including Management Liability, EPL, Transactional, Crime, & Fiduciary claims for the United States & Bermuda, ensuring excellent claims service and results. The role involves developing the target operating model using data-driven reporting and metrics to deliver top-tier service, and engaging with stakeholders, brokers, and insureds to maintain AXIS's reputation for service excellence.

The responsibilities include:

1. Supervising and managing claims investigations, analysis, and evaluation of coverage liability and damages.
2. Providing aggregate reporting for the North America Financial Lines Claims portfolio, collaborating with the Global Markets Claims team.
3. Collaborating with the Specialty Complex Claims team on coverage disputes, litigation, and arbitration involving Axis issuing companies.
4. Identifying when to involve outside coverage counsel and managing such relationships.
5. Formulating claims management strategies and managing outside defense counsel.
6. Guiding claims teams strategically throughout the claim lifecycle.
7. Managing costs related to coverage counsel and litigation, working with the Claims Litigation & Vendor Management team.
8. Collaborating across disciplines, including general counsel, to address errors and omissions issues.
9. Identifying trends and issues in liability and coverage, developing strategies for management, and ensuring consistent claims handling.
10. Supporting underwriting inquiries related to policy construction, reporting trends, data analysis, and risk assessments.
11. Coaching and mentoring team members, providing feedback, and supporting professional growth.
12. Recruiting, hiring, and developing talent, and planning for succession.
13. Building relationships with internal stakeholders and external partners such as brokers, reinsurers, and attorneys.
14. Communicating extensively with senior management, brokers, reinsurers, and other stakeholders.
15. Demonstrating AXIS's core values: People, Decisiveness, Excellence, and Stronger Together.

Key skills and abilities include 7-10+ years in claims management, leadership skills, excellent communication, analytical proficiency, and knowledge of claims, litigation, arbitration, and trial processes. A law degree and admission to a state bar are a plus. Travel is expected for team management and client engagement.

Base salary: $225,000 - $275,000.