Head of Financial Lines Claims, North America

Axis Capital; New York (NY); On-site; USD 225,000 - 275,000; Full time

Job summary

Join a forward-thinking company as the Head of Financial Lines Claims in North America, where you will lead a sophisticated team handling diverse claims. This role emphasizes developing optimal operating models and delivering best-in-class service. You will collaborate with stakeholders to ensure excellence in claims management while fostering a culture of growth and professional development. Ideal candidates will have extensive experience in claims management and a strong reputation for technical excellence. If you thrive in a dynamic environment and are passionate about making a difference, this opportunity is for you.

Qualifications

• 7-10+ years of claims management experience with leadership in relevant lines.
• Strong leadership and organizational skills with a reputation for excellence.

Responsibilities

• Direct supervision and management of claims, including investigation and evaluation.
• Coaching and mentoring team members, providing feedback and supporting development.

Skills

Claims Management

Leadership Skills

Analytical Skills

Communication Skills

Data-Driven Decision Making

Understanding of Litigation Processes

Education

Law Degree

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description

AXIS is seeking a Head of Financial Lines Claims, North America, to join our North America Claims team to support the expansion of AXIS' presence in the Financial Lines Market in North America. The successful candidate should possess the ability to lead and develop a sophisticated team of claims professionals handling a wide variety of claims, including Management Liability, EPL, Transactional, Crime, & Fiduciary claims for the United States & Bermuda, delivering excellent claims service and results.

This leader will develop the optimal target operating model using data-driven reporting and productivity metrics to deliver best-in-class service for AXIS clients and provide career paths for AXIS claim professionals to grow and develop. The role will also involve engaging with stakeholders, brokers, and insureds to ensure that AXIS's claims service is distinguished daily.

The responsibilities include:

1. Direct supervision and management of claims including investigation, analysis, and evaluation of coverage liability and damages.
2. Providing aggregate reporting on behalf of the North America Financial Lines Claims portfolio.
3. Collaborating with the Global Markets Claims team on coverage disputes, litigation, and arbitration matters involving Axis issuing companies.
4. Evaluating when to involve outside coverage counsel and managing such relationships.
5. Formulating claims management strategies and managing outside defense counsel.
6. Guiding claims teams and setting strategic directions for claims lifecycle.
7. Managing costs related to coverage counsel and litigation, and working with the Claims Litigation & Vendor Management team.
8. Collaborating across disciplines to identify trends and issues, and developing strategies for managing claims and ensuring consistent claims management practices.
9. Supporting underwriting inquiries and providing data analysis and risk assessments.
10. Coaching and mentoring team members, providing feedback, and supporting professional development.
11. Recruiting, hiring, and developing talent, and planning for succession.
12. Building relationships with internal and external stakeholders including brokers, insureds, attorneys, auditors, reinsurers, and vendors.
13. Demonstrating AXIS values in daily activities.

Key skills and abilities include:

• 7-10+ years of claims management experience, with leadership in relevant lines of business.
• Strong leadership, organizational, and management skills.
• Reputation for technical excellence and leadership.
• Ability to influence and collaborate at all levels.
• Analytical skills and proficiency in data-driven decision making.
• Understanding of claims, litigation, arbitration, and trial processes.
• Excellent communication skills.
• Experience handling diverse loss scenarios, including CAT exposures.
• Law degree and bar admission are a plus.

This role involves travel for team management, broker and client meetings, conferences, and marketing activities.

Base salary: $225,000 - $275,000.