Head of Field Operations Revenue Strategy & Performance

NRG Energy; Lehi (UT); On-site; USD 120,000 - 180,000; Full time

Job summary

NRG Energy, through Vivint Smart Home, seeks a Manager, Field Operations Revenue Strategy & Performance to scale Field Operations as a revenue and customer acquisition channel. You will own revenue strategy, forecasting, partner performance, and continuous improvement across Field-driven revenue streams.

The role sits at the intersection of strategy, analytics, partnerships, and field execution, requiring advanced modeling, strong business judgment, and collaboration with Field Ops, Sales,

Qualifications

• 7+ years of experience in strategy, operations, revenue management, analytics, or related roles.
• Strong experience building and managing revenue forecasts and operational models.
• Demonstrated ability to translate data into clear business decisions and field actions.
• Proven success working cross-functionally with Sales, Finance, Product, and Operations.
• Experience operating in complex, field-based or distributed organizations strongly preferred.
• Advanced analytical skills, Excel, Tableau, SQL or BI experience a plus.
• Strong executive communication skills and comfort influencing senior leaders.

Responsibilities

• Develop Field Operations as a Referral Channel for Vivint: Drive growth in referral-based acquisition by improving systems, incentives, processes, and field execution.
• Revenue Partner Ownership & Optimization: Own and manage Field Ops revenue partnerships; oversee performance and end-to-end processes with partners.
• Field Operations Revenue Budget Ownership: Own budgets and align with finance and leadership; monitor performance and identify risks.
• Revenue Forecasting & Operational Modeling: Create and manage forecasts; build models reflecting field capacity, adoption, and program maturity.
• Deep Revenue Analytics & Performance Diagnosis: Analyze revenue across markets, teams, and programs; translate insights into actions.
• Continuous Improvement & Cross-Functional Leadership: Improve field adoption and revenue initiatives; align with Enablement, Technology, and Finance.

Skills

Advanced analytical skills

Excel

Tableau

SQL

BI

Executive communication

Tools

Excel

Tableau

SQL

BI tools

Job description

NRG Energy, through Vivint Smart Home, seeks a Manager, Field Operations Revenue Strategy & Performance to scale Field Operations as a revenue and customer acquisition channel. You will own revenue strategy, forecasting, partner performance, and continuous improvement across Field-driven revenue streams.

The role sits at the intersection of strategy, analytics, partnerships, and field execution, requiring advanced modeling, strong business judgment, and collaboration with Field Ops, Sales,