Head of Field Operations, India

Build AI; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Housing subsidy

Relocation assistance

Medical package

Daily meals

Unlimited compute budget

Codex/Claude credits

Job summary

Build AI is seeking a Head of Operations to build and run our workforce across India. You will mobilise large teams quickly, hiring city managers, operators, and regional heads, and own logistics to ensure equipment readiness as operations begin.

You will manage city launches, develop recruiting networks, and maintain tight performance metrics across distributed teams, with long hours and travel as needed to scale rapidly in new cities.

Qualifications

• Have personally mobilised large workforces or launched operations under tight deadlines.
• Have built and managed field operations across multiple cities in India.
• Have hired and managed city managers, field operators, or regional leaders.
• Have directly managed logistics, shipping, and equipment or inventory.
• Can build recruiting networks that deliver reliable workers at short notice.
• Can manage daily performance across distributed teams with close attention to detail.
• Willing to work long hours and travel at short notice to get operations running.

Responsibilities

• Mobilise 100 people within 24–48 hours in any city where we need to start operations
• Build and maintain relationships with local recruiters, staffing partners, and workforce networks across India
• Hire, train, and manage high-quality city managers, operators, and regional heads
• Own city launches, including workforce readiness, onboarding, training, equipment, and local logistics
• Own shipping, tracking, distribution, and recovery of equipment across cities
• Make sure workers show up, have the right equipment, and understand what they need to do
• Set daily targets and track attendance, productivity, data quality, costs, and equipment utilisation
• Hold city managers and regional heads accountable for execution
• Resolve workforce shortages, shipment delays, equipment failures, and other problems that stop collection
• Build processes that allow teams to maintain operational rigour as we expand
• Visit sites to verify execution and fix problems directly

Skills

Mobilise large workforces

Launch operations under deadlines

Field operations management

Recruiting networks

Logistics and shipping

Attention to detail

Willingness to travel

Job description

Build AI is seeking a Head of Operations to build and run our workforce across India. You will mobilise large teams quickly, hiring city managers, operators, and regional heads, and own logistics to ensure equipment readiness as operations begin.

You will manage city launches, develop recruiting networks, and maintain tight performance metrics across distributed teams, with long hours and travel as needed to scale rapidly in new cities.