Head of Field Operations & Client Success

TSMG Holding; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

TSMG Holding is looking for a seasoned manager to lead high-performing teams in Washington, D.C. You will be responsible for achieving business objectives while ensuring client satisfaction through effective leadership and collaboration.

The ideal candidate will have over 5 years of managerial experience in operations and be proficient in data analytics platforms. A bachelor's degree in Business Administration is required, with an MBA preferred. This role is crucial for driving growth and performance within the organization.

Qualifications

• 5+ years of managerial experience in a dynamic, high-paced operations environment.
• Expertise in managing large-scale production operations.
• Strong analytical capabilities with knowledge of Lean and Six Sigma.

Responsibilities

• Lead teams to meet business objectives and promote client satisfaction.
• Supervise implementation of efficient business practices.
• Build professional relationships with clients to ensure satisfaction.

Skills

Managerial experience in operations

Proficiency in data analytics software

Lean, Six Sigma, Kaizen methodologies

Communication skills

Collaboration with senior management

Education

Bachelor’s degree in Business Administration

MBA or advanced degree

Job description

TSMG Holding is looking for a seasoned manager to lead high-performing teams in Washington, D.C. You will be responsible for achieving business objectives while ensuring client satisfaction through effective leadership and collaboration.

The ideal candidate will have over 5 years of managerial experience in operations and be proficient in data analytics platforms. A bachelor's degree in Business Administration is required, with an MBA preferred. This role is crucial for driving growth and performance within the organization.