Head of Environmental

Crawford & Company; United States; Remote; USD 140,000 - 230,000; Full time

Job summary

Crawford & Company is seeking a Head of Environmental to lead and grow the environmental business within a remote, full-time role. The position emphasizes strategic leadership, client-centric service, and cross-functional collaboration across finance, operations, and client services.

The role requires deep industry knowledge, proven operational capabilities, and the ability to drive margins while delivering high-quality services and innovative solutions to clients.

Qualifications

• Leadership and people management experience with the ability to motivate staff and set objectives.
• Excellent communication and presentation skills with a client-first mindset.
• Ability to lead and grow the Environmental consulting or loss adjusting business.
• Strong understanding of the insurance industry and financial management.

Responsibilities

• Lead the Environmental business unit and drive growth across multiple service lines.
• Translate strategy into practical plans and partner cross-functionally to effect change.
• Develop budgets with Finance and oversee financial performance and margin.
• Deliver best-in-market service, quality delivery, and client engagement.
• Drive innovation and succession planning through learning and development.

Skills

Leadership

People Management

Communication

Client Focus

Strategic Leadership

Job description

Head of Environmental

Company: Crawford & Company Hours: Full-time Working pattern: Remote Job type: Permanent Posting date: 9 Nov 2026 Closing date: 9 Dec 2026

Summary

Execute on our strategic growth plans

Lead with a people-centric approach around employee engagement and experience with a focus on hiring, retaining and developing top talent.

Drive a culture based on collaboration and accountability to lead through strong communication, empowerment, reward, and coaching.

Translate the strategy into practical plans while partnering cross-functionally with peers who can affect change.

Deliver operational excellence and efficiencies to maintain and drive margin through the team.

Product development, Value Proposition, and new markets for growth to be identified to support the strategy.

Work in conjunction with the Finance Department in developing draft budgets and have overall responsibility for financial performance.

Generate a client centric culture.

Ensure best in market service and quality delivery.

Create and implement innovation inc IT i.e digital solutions.

Succession Planning & training requirements with L&D.

Essential requirements

Essential Criteria:Leadership & People Management- Ability to motivate staff and set objectives and strategy to achieve growth.- Strong people management experience.- Ability to lead and grow the Environmental business.- Role modelling leadership behaviours to enhance the Crawford brand and internal culture.- Leader rather than a manager.- Own it, do it - takes total accountability for performance.Industry & Technical Knowledge- Previous experience leading a specialist environmental consulting or loss adjusting business.- Deep understanding of the insurance industry.- Proven track record in operations management.- Strong operational background.Commercial & Financial Management- Proven experience in driving Gross Profit contribution and achieving financial targets.- Previous experience leading a specialist environmental consulting or loss adjusting business.- Ability to interpret and analyse financial management reports.- Track record of delivering results.Communication & Client Focus- Excellent communication and presentation skills.- Effective and clear communicator.- Puts client first.- Has a market presence and can represent the Crawford brand to new and existing clients.Personal Effectiveness- Proven ability to meet deadlines.- Flexible approach, including ability to travel throughout the UK as required.Desirable CriteriaMarket & Industry Profile- Established market presence and recognised industry profile beyond existing client base.- Existing network of key insurer, broker or corporate client relationships.- Experience of driving growth across multiple service lines or regions.Strategic Leadership- Experience leading organisational change and cultural transformation.- Experience developing long-term growth strategies and market expansion plans.- Experience influencing senior stakeholders at executive level.

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