Head of Enterprise Technology & Infrastructure

Korn Ferry Group; Dallas (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Korn Ferry seeks a Hands-on Head of Enterprise Technology to build and mature the company's enterprise infrastructure and workplace technology. You will lead a small team, collaborate with cybersecurity and business stakeholders, and drive delivery across cloud, networks, identity, and end-user support.

The role requires strong leadership, deep technical execution, and a track record of scaling IT operations in complex environments.

Qualifications

• Significant hands-on experience designing, configuring, deploying, supporting, and operating enterprise infrastructure and workplace technology solutions.
• Demonstrated experience owning a broad enterprise technology, infrastructure, or IT operations function.
• Experience with cloud infrastructure, enterprise networking, corporate and site connectivity, and reliable technology service delivery.
• Strong experience with endpoints, device management, Microsoft 365, collaboration tools, meeting-room technology, onboarding and offboarding processes, and end-user support.
• Experience operating identity platforms, administering access, and implementing secure identity configurations.
• Demonstrated success establishing operational standards, documentation, monitoring, incident management, backup and recovery, asset lifecycle practices, and repeatable support processes.
• Experience leading technical team members while remaining actively involved in technology delivery.
• Demonstrated experience managing managed service providers and technology vendors.
• Experience supporting organizations transitioning from an early-stage or less formal environment to a larger, more disciplined operating model.
• Experience in energy, construction, industrial infrastructure, data centers, another capital-intensive environment, or a complex multi-site organization.
• Ability to communicate technical priorities, risks, and recommendations to executive and business stakeholders.
• Background as a hands-on technology leader, Infrastructure Manager, IT Operations Manager, Infrastructure Architect or Lead, or senior infrastructure engineer with demonstrated team leadership experience

Responsibilities

• Design, deploy, operate, and improve cloud infrastructure, enterprise networks, and site connectivity.
• Own workplace technology services, including endpoints, device management, Microsoft 365, and end-user support.
• Operate identity platforms, administer access, and implement secure identity configurations.
• Establish infrastructure and IT operations standards, monitoring, incident response, backup and recovery, and asset lifecycle management.
• Lead a small internal team, provide technical direction, and manage service quality and delivery.
• Manage MSPs, technology vendors, and external partners.
• Collaborate with site leadership on connectivity standards and handoffs.
• Support the development of a scalable operating environment as the organization grows.
• Communicate with executive leadership and business stakeholders across functions.
• Balance strategic planning, architecture, hands-on implementation, troubleshooting, and leadership.

Skills

Enterprise infrastructure

Cloud infrastructure

IT operations leadership

Microsoft 365

Identity management

Vendor management

Team leadership

Tools

Microsoft 365

Azure cloud

MS Teams

Job description

Korn Ferry seeks a Hands-on Head of Enterprise Technology to build and mature the company's enterprise infrastructure and workplace technology. You will lead a small team, collaborate with cybersecurity and business stakeholders, and drive delivery across cloud, networks, identity, and end-user support.

The role requires strong leadership, deep technical execution, and a track record of scaling IT operations in complex environments.