Head of Employee Experience & Belonging

Brink's Inc; Coppell (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Brink’s Inc. is seeking a Senior Manager, Employee Experience to design, lead, and continuously improve programs that strengthen culture, connection, engagement, and belonging across the organization.

The role partners with HR, communications, and business leaders to translate insights into practical programs and scalable experiences, spanning onboarding, recognition, CSR, and employee lifecycle initiatives.

Qualifications

• Bachelor’s degree in HR, organizational development, communications, business, or related field.
• 7+ years of progressive experience in employee experience, culture, engagement, HR programs, or related areas.
• Experience designing and managing enterprise-wide or global programs in a complex, matrixed organization.
• Demonstrated experience with employee engagement surveys, listening strategies, action planning, and insight reporting.
• Experience supporting ERGs, inclusion and belonging initiatives, CSR programs, or related activities.
• Strong project and stakeholder management, communication, facilitation, and change management skills.
• Ability to synthesize data and feedback into actionable recommendations and practical solutions.

Responsibilities

• Lead enterprise culture initiatives reinforcing purpose, values, leadership expectations, and employee experience.
• Provide strategic support for Employee Resource Groups (ERG) including governance and annual planning.
• Oversee employee listening strategies such as surveys, focus groups, and listening sessions; translate results into action plans.
• Support CSR programs to strengthen employee pride and community impact.
• Manage and improve employee experience programs (Onboarding, Recognition) from design through measurement and refinement.

Skills

Project management

Stakeholder management

Communication

Facilitation

Change management

Analytical skills

Storytelling

Executive presence

Influence

Education

Bachelor’s degree in HR/Org Development/Communications/Business

Advanced degree or relevant certification (preferred)

Job description

Brink’s Inc. is seeking a Senior Manager, Employee Experience to design, lead, and continuously improve programs that strengthen culture, connection, engagement, and belonging across the organization.

The role partners with HR, communications, and business leaders to translate insights into practical programs and scalable experiences, spanning onboarding, recognition, CSR, and employee lifecycle initiatives.