Head of Employee Experience & Belonging

Balance Innovations; Coppell (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Brink's seeks a Senior Manager, Employee Experience to design and drive culture, belonging, and engagement across the organization. You will partner with HR, communications, and leadership to translate insights into practical programs and scalable experiences.

Responsibilities include leading enterprise culture work, supporting ERGs, guiding employee listening, managing CSR activities, and delivering lifecycle programs from onboarding to recognition.

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Communications, Business, or related field.
• 7+ years of progressive experience in employee experience, culture, engagement, HR programs, or related areas.
• Experience designing enterprise-wide or global programs in a complex organization.
• Strong project execution, stakeholder management, and data-driven insights.

Responsibilities

• Lead culture initiatives reinforcing purpose, values, and employee experience.
• Support ERGs with governance, planning, and programming aligned to business goals.
• Oversee employee listening through surveys, focus groups, and feedback analysis.
• Coordinate CSR programs and employee engagement activities across regions.
• Develop internal communications, playbooks, and leader resources for consistency.

Skills

Project management

Stakeholder management

Communication

Facilitation

Change management

Education

Bachelor's degree in HR/OD/Communications/Business

Job description

Brink's seeks a Senior Manager, Employee Experience to design and drive culture, belonging, and engagement across the organization. You will partner with HR, communications, and leadership to translate insights into practical programs and scalable experiences.

Responsibilities include leading enterprise culture work, supporting ERGs, guiding employee listening, managing CSR activities, and delivering lifecycle programs from onboarding to recognition.