Head of eCommerce Merchandising & Experience

Lowes Foods; Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Lowes Foods is seeking a Manager, eCommerce Merchandising and Experience to set the vision for digital merchandising and the onsite shopping experience. You will lead a team to optimize search, navigation, and content, driving guest engagement and online orders across Lowes Foods platforms.

You will collaborate with CX, marketing, IT, and partners to improve product discovery, digital shelf, and promotions while leveraging analytics to inform roadmaps and enhancements.

Qualifications

• Bachelor's degree in eCommerce, digital marketing, merchandising or related field.
• 3–5 years of experience driving eCommerce conversion through search/navigation and digital merchandising.
• Experience managing relationships with technology partners and consultants.

Responsibilities

• Owns guest path to purchase and digital merchandising, focusing on content, site search, navigation, and promotions.
• Leads onsite search, navigation, taxonomy strategy, and leverages data to improve discovery and conversion.
• Oversees item authoring workflows, imagery, and naming to align digital shelf with in‑store offers.
• Manages promotions, coupons, and complex offers with marketing and merchandising teams.
• Serves as eCommerce SME for Category Management and data procedures.
• Aligns online assortment and merchandising priorities across first‑ and third‑party experiences.

Skills

Google Analytics

Data analysis

Cross-functional collaboration

Digital merchandising

Conversion optimization

Communication skills

Problem solving

Adaptability

Education

Bachelor's degree in eCommerce, digital marketing, merchandising

Tools

PIM/MDM systems

Ecommerce platforms

Job description

Lowes Foods is seeking a Manager, eCommerce Merchandising and Experience to set the vision for digital merchandising and the onsite shopping experience. You will lead a team to optimize search, navigation, and content, driving guest engagement and online orders across Lowes Foods platforms.

You will collaborate with CX, marketing, IT, and partners to improve product discovery, digital shelf, and promotions while leveraging analytics to inform roadmaps and enhancements.