Head of Desktop & Endpoints, Zero-Touch Onboarding

Yahoo Holdings Inc.; Omaha (NE); Hybrid; USD 161,000 - 350,000; Full time

Job summary

Yahoo is seeking a Director of Desktop System Management to lead global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux. You will shape multi-year MDM strategy, automate provisioning, and drive zero-touch onboarding while partnering with Security, HR, and Operations to raise end-user experience and security standards.

The role requires 6+ years of IT leadership, experience with Jamf Pro and Intune/SCCM, and a proven ability to modernize IT

Qualifications

• 6+ years of IT leadership managing desktop systems engineering or IT service management teams.
• Proven track record in modernizing IT workflows and zero-touch deployment.
• Strong collaboration with Security, HR, and Operations teams.

Responsibilities

• Lead and oversee strategic desktop operations and user onboarding.
• Direct global IT support and set verification standards for IT Support/GSD.
• Own endpoint security, MDM/Endpoint management strategy, and automation.

Skills

Leadership

Cross-functional collaboration

Endpoint management

Tools

Jamf Pro

Microsoft Intune/SCCM

Jira Service Management

ServiceNow

Job description

Yahoo is seeking a Director of Desktop System Management to lead global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux. You will shape multi-year MDM strategy, automate provisioning, and drive zero-touch onboarding while partnering with Security, HR, and Operations to raise end-user experience and security standards.

The role requires 6+ years of IT leadership, experience with Jamf Pro and Intune/SCCM, and a proven ability to modernize IT