Director, Endpoint & Desktop Systems (Hybrid)

Yahoo; United States; Hybrid; USD 161,000 - 350,000; Full time

Benefits offered by this job

Health care coverage

401k plan with company match

Backup childcare assistance

Education stipends

Much (much) more

Job summary

Yahoo is seeking a Director of Desktop System Management to lead the global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux. You will manage a team of desktop systems engineers within Central Technology to ensure productive, secure, and seamless end-user experience.

The role emphasizes zero-touch onboarding, collaboration with Security for endpoint protection and identity management, and a multi-year vision for MDM platforms like Jamf and

Qualifications

• 6+ years leading desktop systems engineering or IT service teams at scale.
• Experience modernizing IT workflows and zero-touch deployment models.
• Cross-functional collaboration with Security, HR, and Operations teams.
• Expertise in macOS and Windows enterprise administration using Jamf Pro, Intune/SCCM, and modern MDM/UEM tools.

Responsibilities

• Lead global desktop operations and onboarding automation.
• Direct Global Service Desk operations and IT support verification.
• Oversee self-service tools like password reset and enrollment.
• Collaborate with Security to enforce endpoint protection and zero-trust.
• Define and execute MDM/Endpoint management strategy.
• Lead and mentor desktop engineering and IT service teams.
• Drive SLA/SLO accountability and asset management metrics.

Skills

IT Leadership

End-user Computing

Endpoint Security

MDM/UEM

Security Collaboration

Tools

Jamf Pro

Microsoft Intune

SCCM

Okta

Jira Service Management

ServiceNow

Job description

Yahoo is seeking a Director of Desktop System Management to lead the global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux. You will manage a team of desktop systems engineers within Central Technology to ensure productive, secure, and seamless end-user experience.

The role emphasizes zero-touch onboarding, collaboration with Security for endpoint protection and identity management, and a multi-year vision for MDM platforms like Jamf and