Director of Endpoint & Desktop Operations

Yahoo Holdings Inc.; New York (NY); Hybrid; USD 161,000 - 350,000; Full time

Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Job summary

Yahoo Holdings Inc. seeks a visionary Director of Desktop System Management to lead global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux.

You will manage desktop engineers and IT delivery specialists, partnering with Security, HR, and Operations to drive zero-touch onboarding, endpoint compliance, and self-service tools, with a hybrid work model and strong career growth support.

Qualifications

• 6+ years leading desktop systems engineering or IT service management teams at scale.
• Experience modernizing IT workflows, zero-touch deployment, and self-service tooling.
• Strong collaboration with Security, HR, and Operations teams.

Responsibilities

• Lead global desktop operations, onboarding, and end-user technology programs.
• Define and execute MDM/endpoint management strategy (Jamf, Intune) and provisioning pipelines.
• Drive SLA/SLO accountability, asset management, and endpoint health metrics.

Skills

IT leadership

Cross-functional collaboration

Endpoint management

Identity & security integration

Tools

Jamf Pro

Microsoft Intune / SCCM

Jira Service Management

ServiceNow

Job description

Yahoo Holdings Inc. seeks a visionary Director of Desktop System Management to lead global endpoint architecture, IT support, and user technology operations across macOS, Windows, and Linux.

You will manage desktop engineers and IT delivery specialists, partnering with Security, HR, and Operations to drive zero-touch onboarding, endpoint compliance, and self-service tools, with a hybrid work model and strong career growth support.