Head of Design

mesh; Stati Uniti; Ibrido; USD 229.000 - 300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

Health coverage

Flexible paid time off

Budget for professional development

Descrizione del lavoro

mesh is seeking a Lead Product Designer to steer the consumer payments experience and merchant-facing surfaces. The role blends hands-on design with team leadership, shaping interaction models for complex payment journeys and guiding product direction with senior partners.

You will own end-to-end design across consumer apps and merchant touchpoints, set experience principles, mentor designers, and determine where journeys should be consistent or tailored, including deposits, asset flows, and

Competenze

• 8+ years in product design, incl. 3+ years leading designers while remaining hands-on.
• Portfolio showing consumer products shipped at scale and thoughtful handling of failure scenarios in complex systems.
• Ability to define a product’s core conceptual model and explain the reasoning behind design choices.
• Experience influencing roadmap decisions through design arguments with executive and engineering stakeholders.
• Active use of AI in design practice and interest in rethinking which tasks should be done manually.

Mansioni

• Own the experience across the consumer app and merchant touchpoints, including onboarding, error handling, recovery, and support transitions.
• Set experience principles for different merchant needs and decide where journeys should be consistent or tailored.
• Design and refine complex flows such as deposits, asset swaps, bridging, fiat funding, and failure recovery.
• Manage, coach, and hire designers while setting expectations for design quality.
• Establish how the design team uses AI tools and adapts its workflows and deliverables.
• Bring evidence-based design recommendations to roadmap and customer discussions with executive and product leaders.

Conoscenze

Leadership experience

Hands-on product design

AI in design

Portfolio with shipped consumer apps

Payments/fintech familiarity

Strumenti

AI design tools

Descrizione del lavoro

Role overview

Lead product design across a consumer payments experience and the merchant-facing surfaces that support it. The role combines substantial hands-on design work with team leadership, setting the product’s interaction models for complex payment journeys and helping shape product direction with senior partners.

Responsibilities

• Own the experience across the consumer app and merchant touchpoints, including onboarding, error handling, recovery, and support transitions.
• Set experience principles for different merchant needs and decide where journeys should be consistent or tailored.
• Design and refine complex flows such as deposits, asset swaps, bridging, fiat funding, and failure recovery.
• Manage, coach, and hire designers while setting expectations for design quality.
• Establish how the design team uses AI tools and adapts its workflows and deliverables.
• Bring evidence-based design recommendations to roadmap and customer discussions with executive and product leaders.

Requirements

• At least 8 years in product design, including 3 or more years leading designers while remaining hands-on.
• A portfolio showing consumer products shipped at scale and thoughtful handling of failure scenarios in complex systems.
• Ability to define a product’s core conceptual model and explain the reasoning behind design choices.
• Experience influencing roadmap decisions through design arguments with executive and engineering stakeholders.
• Active use of AI in design practice and interest in rethinking which tasks should be done manually.

Nice to have

• Payments or fintech experience.

Benefits and work setup

• Hybrid work, with employees near designated hubs generally expected onsite about two days per week; expectations may vary by role and team.
• Salary range listed as $229,000-$300,000, subject to experience, qualifications, and location.
• Equity, health coverage, flexible paid time off, and a budget for professional development are described.