Head of Data Intelligence & Insights Strategy

Cox Enterprises, Inc.; Atlanta (GA); On-site; USD 150,000 - 190,000; Full time

Job summary

Cox Enterprises, Inc. is seeking a Director of Business Intelligence to lead analytics, reporting and insights for Client Operations and CAI Contact Centers. You will shape the BI strategy, govern data, and drive data-driven decision making across multiple business units.

The role requires building a high-performing team of analysts and data scientists, partnering with leaders, and delivering scalable data products and dashboards to improve customer and employee experiences.

Qualifications

• Bachelor's degree in related discipline; 10+ years experience; advanced degree preferred.
• Experience designing dashboards and reports in BI platforms.
• Strong leadership and organizational skills.
• Ability to translate analytics into business recommendations.

Responsibilities

• Create vision and roadmap for analytics & BI strategy.
• Lead analysts, data scientists and business partners to deliver data roadmap.
• Own reporting, data validation, and KPI tracking for performance insights.
• Collaborate with stakeholders to define requirements and prioritize projects.
• Develop and govern data governance and data quality initiatives.
• Translate complex analyses into clear business recommendations.

Skills

Dashboard design

AI tools

Leadership

Executive communication

Cross-functional collaboration

Education

Bachelor's degree in related field

Advanced degree preferred

Tools

DOMO

Tableau

Looker

Power BI

SAS

SPSS

MS Business Objects

Job description

Cox Enterprises, Inc. is seeking a Director of Business Intelligence to lead analytics, reporting and insights for Client Operations and CAI Contact Centers. You will shape the BI strategy, govern data, and drive data-driven decision making across multiple business units.

The role requires building a high-performing team of analysts and data scientists, partnering with leaders, and delivering scalable data products and dashboards to improve customer and employee experiences.