BI & Analytics Strategy Director (Hybrid)

CAI Cox Automotive Corp Svcs., LLC

Atlanta (GA)

Hybrid

USD 149,000 - 248,000

Full time

3 days ago

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Benefits offered by this job

Hybrid work option

Competitive compensation

Job summary

Cox Automotive USA seeks a Director of Business Intelligence to lead analytics for Client Operations and CAI Contact Centers. You will drive data-driven insights, governance, and BI strategy across multiple business units. Strong leadership and background in data visualization are required.

Hybrid work arrangement with in-office presence in Atlanta area and up to 5% travel. Advanced analytics, AI tools, and BI platform expertise are essential for delivering actionable insights that improve

Qualifications

Bachelor's degree in related discipline with at least 10 years of experience.
Advanced Degree preferred with 10+ years of experience and 5 years in leadership.
Automotive industry experience preferred.
Willingness to relocate to Atlanta area (3 days in office) and strong customer service acumen.

Responsibilities

Lead analytics, reporting and insights team for Client Operations and CAI Contact Centers.
Collaborate with leaders to produce data-driven analytics, metrics, forecasts and insights.
Establish BI strategy, governance and delivery including dashboards and self-service reports.
Build and maintain KPIs and data governance to support business decisions.