Head of Data & Analytics, Self-Service Cloud

Elastic; Mountain View (CA); On-site; USD 170,000 - 323,000; Full time

Benefits offered by this job

Health coverage

Flexible locations and schedules

Generous vacation days

Stock program

401k with company match

Volunteer hours

Job summary

Elastic, the Search AI Company, seeks a Head of Data and Analytics to own data and analytics for Elastic Cloud's self-service business. You will deliver accurate insights to leadership, build a single customer journey view, and scale a data platform with governance and a high-performing team.

You will lead data engineering, governance, and analytics across Product, Growth Marketing, Web, and Documentation, shaping strategy and hands-on delivery in a fast-paced, distributed environment.

Qualifications

• 10+ years of data and analytics experience at B2B enterprise SaaS companies.
• 3+ years building and leading teams of data engineers and data analysts.
• Direct experience supporting a product-led growth (PLG) motion alongside an enterprise sales motion.
• Hands‑on depth across the modern data stack: SQL, Airflow, dbt, cloud data warehouses, and BI tools.
• Experience with product and web analytics tools (Amplitude, Google Analytics) and marketing attribution.
• Proven track record building a single view of the customer across marketing, web, and product data, including identity resolution.
• Experience establishing data governance and data quality practices.
• Strong business sense and ability to translate executive questions into analysis and decisions.

Responsibilities

• Deliver accurate and timely business and operational insights to executive leadership, covering funnel performance, revenue, and initiative impact.
• Own the reporting cadence for the self-service business - weekly operating reviews, monthly business reviews, and quarterly planning.
• Help business teams answer ad hoc analytics questions through dashboards and trusted AI-powered chat responses.
• Build a single view of the customer journey across Elastic's self-service touchpoints – Paid Ads, Web, Documentation, and Product.
• Partner with Growth Marketing on attribution and channel measurement, and with Product on activation and conversion analytics.
• Build robust data pipelines, transformations, a well-modeled data warehouse, and BI reporting the business can rely on.
• Set technical architecture and tooling standards for ingestion, orchestration, transformation, and visualization.
• Ensure data quality, freshness, and reliability with monitoring and SLAs.

Skills

Data leadership

Executive storytelling

SQL proficiency

Airflow orchestration

dbt transformations

BI tools

Tools

Airflow

dbt

Snowflake

BigQuery

Looker

Tableau

Amplitude

Google Analytics

Job description

Elastic, the Search AI Company, seeks a Head of Data and Analytics to own data and analytics for Elastic Cloud's self-service business. You will deliver accurate insights to leadership, build a single customer journey view, and scale a data platform with governance and a high-performing team.

You will lead data engineering, governance, and analytics across Product, Growth Marketing, Web, and Documentation, shaping strategy and hands-on delivery in a fast-paced, distributed environment.