Head of Data & Analytics - Self-Serve Cloud

Elastic; United States; On-site; USD 170,000 - 268,000; Full time

Benefits offered by this job

Stock program

401k with match

Health benefits

Job summary

Elasticsearch B.V. is seeking a Head of Data and Analytics to own data and analytics for Elastic Cloud's self-service business. You will deliver timely insights to leadership, build a single customer journey view, and lead a team of Analytics Engineers and Data Analysts.

You will design and scale data pipelines, govern core data definitions, and partner with Product, Web, and Marketing to drive activation and measurement. This player-coach role blends strategy, team building, and hands-on work.

Qualifications

• 10+ years of data and analytics experience at B2B enterprise SaaS companies
• 3+ years building and leading analytics teams
• Hands-on depth across the modern data stack (SQL, orchestration, transformation, cloud warehouses, BI tools)
• Experience with product and web analytics tools and marketing attribution
• Proven track record building a single view of the customer across marketing, web, and product data
• Experience establishing data governance and instrumentation standards
• Strong business sense translating exec questions into analysis
• Excellent written and verbal communication
• Bias for action in ambiguous environments

Responsibilities

• Deliver business and operational insights to executive leadership
• Own the reporting cadence for the self-service business
• Build a single view of the customer journey across Elastic's self-service touchpoints
• Build robust data pipelines and a well-modeled data warehouse
• Set architecture and tooling standards for ingestion, orchestration, transformation, and visualization
• Ensure data quality, freshness, and reliability with monitoring and SLAs
• Own data governance and establish a single source of truth for core metrics
• Lead and coach a distributed team of Analytics Engineers and Data Analysts
• Collaborate with Product, Web, and Marketing to define metrics and instrumentation

Skills

Data strategy

Team leadership

Modern data stack

SQL

Airflow

dbt

Snowflake/BigQuery

Looker/Tableau

Product/web analytics

Data governance

Tools

Airflow

dbt

Snowflake

BigQuery

Looker

Tableau

Job description

Elasticsearch B.V. is seeking a Head of Data and Analytics to own data and analytics for Elastic Cloud's self-service business. You will deliver timely insights to leadership, build a single customer journey view, and lead a team of Analytics Engineers and Data Analysts.

You will design and scale data pipelines, govern core data definitions, and partner with Product, Web, and Marketing to drive activation and measurement. This player-coach role blends strategy, team building, and hands-on work.