Head of Data & AI Program Delivery

Burtch Works; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

Burtch Works is seeking a Senior Program Manager to own the end-to-end program management framework for the Data & AI organization in Chicago. You will track workstreams, surface risks, and ensure commitments are met across multiple functions including AI Engineering, Data Engineering, UX Design, Product Management, and Data Governance.

You will establish Jira standards, drive agile delivery, and maintain a unified program dashboard for leadership visibility.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field.
• Minimum 10 years of program or project management with 5+ years in senior/leadership roles.
• Experience managing large cross-functional programs (100+ people) with measurable outcomes.
• Deep proficiency with Jira, Confluence, and roadmapping tools.
• Proven expertise scaling agile delivery across multi-disciplinary tech teams.
• Track record building and maintaining OKR/KPI frameworks.
• Experience developing program managers and leading teams.
• Strong organizational skills and attention to detail.
• Excellent executive presence and stakeholder management.

Responsibilities

• Own end-to-end program management framework for Data & AI org; track workstreams, surface risks, meet commitments.
• Establish and enforce Jira standards, workflows, and reporting across multiple teams.
• Lead agile delivery practices including sprint planning, retrospectives, and backlog hygiene.
• Build a unified program dashboard for real-time portfolio health and blockers for leadership.
• Drive accountability across ~100 professionals; document and escalate when commitments slip.
• Partner with Senior Director to define and track OKRs and KPIs quarterly.
• Run weekly stand-ups, monthly reviews, and quarterly OKR check-ins to stay aligned.
• Provide concise leadership reporting on program status, risks, and health.
• Mentor and grow Program Managers; embed PM practices across functions.
• Facilitate cross-functional coordination and resolve dependencies with IT.

Skills

Jira

Confluence

Roadmapping tools

Agile delivery

OKR/KPI frameworks

Program management

Education

Bachelor's degree

Master's degree (preferred)

Tools

Aha!

Job description

Burtch Works is seeking a Senior Program Manager to own the end-to-end program management framework for the Data & AI organization in Chicago. You will track workstreams, surface risks, and ensure commitments are met across multiple functions including AI Engineering, Data Engineering, UX Design, Product Management, and Data Governance.

You will establish Jira standards, drive agile delivery, and maintain a unified program dashboard for leadership visibility.