Head of Creative Ops & Delivery

Calder News LLC; Rockford (MI); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Wolverine Worldwide, Inc. is seeking a Director of Creative Operations to lead The Agency, the in-house creative operation, ensuring demand to delivery with clear priorities, resources, and disciplined budgeting.

You will partner with Creative Leadership to raise standards, drive efficiency, and align work across Brand Marketing, Finance, Procurement, Legal, and IT, while managing internal teams and external agencies.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or Operations.
• 10+ years of experience in creative operations and project management within an advertising or agency environment.
• Proven ability to build resource plans, manage capacity, and balance competing priorities.

Responsibilities

• Lead and develop the Creative Services team.
• Establish and maintain project management standards and tools.
• Ensure projects are scoped, planned, and tracked from intake through delivery.
• Drive operational excellence and scalable processes across brands.
• Manage agency contracts, budgets and external partners.
• Develop dashboards and reporting for workload and utilization.
• Partner with Finance, Procurement, Legal, Brand Marketing, IT to align priorities.

Skills

Creative operations leadership

Project management

Agency operations

Resource planning

Budgeting

Stakeholder management

Education

Bachelor’s degree in Business, Marketing, Communications, Operations

Job description

Wolverine Worldwide, Inc. is seeking a Director of Creative Operations to lead The Agency, the in-house creative operation, ensuring demand to delivery with clear priorities, resources, and disciplined budgeting.

You will partner with Creative Leadership to raise standards, drive efficiency, and align work across Brand Marketing, Finance, Procurement, Legal, and IT, while managing internal teams and external agencies.