Head of Creative Operations — Remote (PST) with AI Enablement

The Planet Group; San Francisco (CA); Remote; USD 152,000 - 165,000; Full time

Job summary

The Planet Group is seeking a Head of Creative Operations to build and lead the operational infrastructure for a global creative organization. This hands-on leadership role focuses on establishing systems, workflows, and staffing models that enable fast, high-quality work across campaigns, events, and partnerships.

Reporting to executive creative leadership, you’ll partner with marketing, product, and external partners to optimize capacity, manage projects, and drive AI-enabled production

Qualifications

• Significant experience leading creative operations in complex environments.
• Ability to build operating models for multiple function needs.
• Strong capacity planning and resource allocation skills.
• Proven project management leadership in large teams.
• Experience evaluating AI-enabled tools and workflows for efficiency.

Responsibilities

• Build and lead the creative operations function with scalable systems.
• Develop flexible operating models for diverse work.
• Own capacity planning and resource allocation.
• Lead the project management team and set standards.
• Create clear workflows, roles, milestones, and approvals.
• Optimize processes and tooling for efficiency.
• Drive AI and emerging tech adoption with best practices.
• Manage external agencies and production partners.
• Partner with marketing, product, and finance for prioritization.
• Develop reporting metrics for workload and performance.
• Enable creative excellence with outcome-focused leadership.

Skills

Creative ops leadership

Project management leadership

Resource planning

Cross-functional leadership

AI/automation adoption

Data-driven decisions

Job description

The Planet Group is seeking a Head of Creative Operations to build and lead the operational infrastructure for a global creative organization. This hands-on leadership role focuses on establishing systems, workflows, and staffing models that enable fast, high-quality work across campaigns, events, and partnerships.

Reporting to executive creative leadership, you’ll partner with marketing, product, and external partners to optimize capacity, manage projects, and drive AI-enabled production