Head of Concessions and Guest Experience - Stadium Events

Compass Group USA; Pasadena (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Levy, part of Compass Group USA, seeks a General Manager of Concessions for the Historic Pasadena Stadium. You will lead concessions operations, drive guest satisfaction, and manage seasonal event preparations to deliver premier hospitality experiences.

The role emphasizes people leadership, quality standards, and financial performance within a high-profile venue. Evening and weekend availability is required for events and staffing needs.

Qualifications

• 5+ years in a food and beverage operations role.
• Strong interpersonal and stakeholder management skills.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Bachelor's degree in hospitality management preferred.

Responsibilities

• Oversee all concessions operations and team performance.
• Drive guest satisfaction and financial results with location leaders.
• Plan events and season preparations for maximum readiness.
• Maintain POS updates and cash handling procedures.
• Lead safety, compliance, and incident reporting.
• Collaborate with culinary and purchasing teams on margins.
• Schedule staff and manage payroll-related duties.
• Ensure inventory accuracy and vendor coordination.
• Lead training and onboarding for new managers.

Skills

5+ years experience

Interpersonal skills

Computer literacy

Hospitality passion

Bachelor's in hospitality management

Evenings and weekends availability

Education

Bachelor's degree in hospitality management

Job description

Levy, part of Compass Group USA, seeks a General Manager of Concessions for the Historic Pasadena Stadium. You will lead concessions operations, drive guest satisfaction, and manage seasonal event preparations to deliver premier hospitality experiences.

The role emphasizes people leadership, quality standards, and financial performance within a high-profile venue. Evening and weekend availability is required for events and staffing needs.