Head of Clinician Experience & Onboarding

Sevaro Health, Inc.; New York (NY); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO and holidays

Fully remote environment

Tech equipment provided

Travel opportunities

Job summary

Sevaro Health, Inc. seeks a Manager of Clinician Experience, Onboarding and Scheduling to serve as the primary point of contact for physicians and advanced practice providers from contract until their first scheduled shift.

You will lead onboarding, training, and scheduling, coordinating closely with credentialing, licensing, IT, operations, and hospital partners to ensure clinicians have the resources, access, and support needed to begin working successfully, across national sites.

Qualifications

• Previous leadership or management experience, preferably within healthcare operations, physician relations, staffing, scheduling, onboarding, or a related field.
• Experience managing complex scheduling, staffing needs, or operational workflows.
• Strong interpersonal and communication skills with physician relationships.
• Ability to review data, identify trends, and make informed decisions.
• Proficiency in scheduling and workflow management systems.
• Ability to work independently in a remote environment and respond to urgent scheduling needs.

Responsibilities

• Own onboarding, training, and scheduling for physicians and advanced practice providers from signing to first shift.
• Coordinate credentialing, licensing, IT, and hospital partners to ensure access and support.
• Manage nationwide scheduling for 80+ physicians, ensuring credentialed shifts and coverage.
• Lead cross-department communications to resolve onboarding and scheduling delays.
• Develop and maintain training guides and workflow documents as processes evolve.
• Monitor KPIs for onboarding completion, scheduling readiness, and physician satisfaction.

Skills

Leadership

Scheduling

Onboarding

Cross-functional

Communication

Remote work

Tools

Microsoft Office

Job description

Sevaro Health, Inc. seeks a Manager of Clinician Experience, Onboarding and Scheduling to serve as the primary point of contact for physicians and advanced practice providers from contract until their first scheduled shift.

You will lead onboarding, training, and scheduling, coordinating closely with credentialing, licensing, IT, operations, and hospital partners to ensure clinicians have the resources, access, and support needed to begin working successfully, across national sites.