Head of Client Services — AI-Driven MedComms Growth

Helix Search; New Jersey; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Bonus

401k

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Helix Search, based in New Jersey, is seeking a Client Services Director to own senior pharma/biotech client relationships, lead the team, and drive growth for a fast-scaling health comms agency.

The role blends AI-enabled MedComm delivery with strategic leadership across Medical Affairs, Publications, and Commercial programs, offering a unique chance to shape the US business and client service excellence.

Qualifications

• Senior account leadership experience in Medical Communications, ideally at Group/Director level.
• Strong track record with pharma/biotech clients across Medical Affairs, Med Education, Publications or Commercial programs.
• Proven success growing accounts and winning new business; ownership of numbers.

Responsibilities

• Own senior client relationships across a portfolio of pharma/biotech accounts as the trusted strategic partner.
• Set account growth strategy, lead pitches and organic expansion.
• Turn client insights and industry shifts into MedComm offerings and keep clients ahead.

Skills

Account leadership

Pharma/biotech

Business development

Team mentoring

Strategic leadership

Job description

Helix Search, based in New Jersey, is seeking a Client Services Director to own senior pharma/biotech client relationships, lead the team, and drive growth for a fast-scaling health comms agency.

The role blends AI-enabled MedComm delivery with strategic leadership across Medical Affairs, Publications, and Commercial programs, offering a unique chance to shape the US business and client service excellence.