Global Medical Communications Director

BioTalent Ltd; Georgia; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading pharmaceutical communications firm is seeking a senior medical communications leader to oversee a large, complex pharmaceutical client account. This remote role demands exceptional strategic thinking, excellent communication, and the ability to build long-lasting client relationships. Responsibilities include leading account strategies, ensuring service delivery meets expectations, and collaborating with internal teams to achieve client objectives. The ideal candidate will have significant experience in the pharmaceutical industry and a proven track record of managing high-stakes relationships.

Qualifications

• Senior-level experience leading large pharmaceutical or life sciences accounts.
• Proven ability to manage complex, high-stakes client relationships independently.
• Highly strategic thinker with strong commercial instincts.

Responsibilities

• Serve as the senior, trusted client lead for a large pharmaceutical account.
• Lead account strategy, planning, and prioritization across programs.
• Ensure delivery aligns with client expectations, timelines, and budgets.

Skills

Senior-level experience leading large pharmaceutical or life sciences accounts

Strong background in medcomms, agency, consulting

Excellent communication skills

Ability to manage complex client relationships

Collaborative mindset

Negotiation skills

Job description

Overview

I am seeking a senior-level, seasoned medical communications leader to lead and grow one large, complex pharmaceutical client account. This role is highly strategic and client-facing, focused on partnership, commercial impact, and delivery excellence across a broad portfolio of work.

Client Leadership & Partnership

• Serve as the senior, trusted client lead for a large pharmaceutical account
• Build and maintain strong executive-level client relationships
• Act as a strategic advisor, understanding client business goals and translating them into actionable plans
• Own overall client satisfaction, engagement quality, and long-term partnership health

Strategic & Commercial Ownership

• Lead account strategy, planning, and prioritization across programs and workstreams
• Identify growth opportunities within the account and partner with internal teams to scope and deliver them
• Support commercial conversations including renewals, expansions, and new initiatives
• Ensure delivery aligns with client expectations, timelines, and budgets

Cross-Functional Collaboration

• Operate as an individual contributor while coordinating closely with internal teams (e.g., medcomms, strategy, operations, analytics, creative, etc.)
• Pull in subject-matter experts and delivery teams as needed to support client objectives
• Act as a connector and problem-solver across teams to ensure seamless execution

Delivery Oversight

• Provide senior oversight across programs without direct people management
• Ensure clarity of scope, quality of outputs, and consistency of execution
• Proactively identify risks and resolve issues before they escalate

Location & Travel

• Location: Fully remote
• Travel: Occasional travel to client sites as needed

Experience

• Senior-level experience leading large pharmaceutical or life sciences accounts
• Strong background in medcomms, agency, consulting, or related client-services environments
• Proven ability to manage complex, high-stakes client relationships independently
• Highly strategic thinker with strong commercial instincts
• Executive presence and credibility with senior client stakeholders
• Excellent communication, negotiation, and relationship-building skills
• Comfortable operating autonomously in a fast-moving, ambiguous environment
• Collaborative mindset with the ability to mobilize teams without formal authority