Head of Client Implementations - Hybrid & Flexible

TRAX Analytics; Alpharetta (GA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible work from home options

Job summary

TRAX Analytics is seeking a Director of Client Implementation based in Alpharetta, GA. This role is responsible for leading the implementation team, ensuring successful deployment of software and technology solutions across various sectors including airports and healthcare.

The ideal candidate will have extensive experience in managing complex customer projects and a proven track record in leading diverse teams. The position offers flexible work arrangements in a fast-paced, innovative environment.

Qualifications

• Experience leading software, SaaS, IoT, and technology customer implementations.
• Ability to coordinate multi-site deployments effectively.
• Strong skills in managing Project Managers and customer deployment teams.

Responsibilities

• Lead and mentor a team of Project Managers and Implementation Specialists.
• Oversee client implementation projects from kickoff to deployment.
• Manage implementation budgets and optimize resource allocation.

Skills

Leadership

Stakeholder management

Communication

Project management

Education

7+ years in enterprise customer implementations

Project management certification (PMP, PMI-ACP)

Tools

Teamwork

Monday.com

Jira

Job description

TRAX Analytics is seeking a Director of Client Implementation based in Alpharetta, GA. This role is responsible for leading the implementation team, ensuring successful deployment of software and technology solutions across various sectors including airports and healthcare.

The ideal candidate will have extensive experience in managing complex customer projects and a proven track record in leading diverse teams. The position offers flexible work arrangements in a fast-paced, innovative environment.