Head of Channel Partnerships, MCCF

Amazon; New York (NY); On-site; USD 213,000 - 288,000; Full time

Job summary

Amazon.com Services LLC in New York is seeking a high-impact leader to build and scale MCCF channel partnerships with agencies, consultancies, and supply chain experts, guiding a team of 7 Partner Managers toward ambitious growth.

You will define the channel strategy, drive demand through partner ecosystems, onboard top partners, and collaborate with Sales, Marketing, Product, and Legal to differentiate Amazon's value and accelerate new-seller opportunities.

Qualifications

• Bachelor's degree or equivalent required.
• 10+ years of cross-functional growth leadership across inside sales, marketing, segmentation, and legal.
• 7+ years of eCommerce experience including DTC tech considerations.
• Direct deal flow experience and pipeline management.
• Experience communicating with C-level executives and multiple stakeholders.

Responsibilities

• Own partner onboarding, enablement, and lead generation for the sales team.
• Attract, retain, and scale top talent; mentor and coach Partner Managers.
• Set short- and long-term goals and execution plans; build programs and tools to improve team performance.
• Drive strategic plans for top agency, consultancy, and SI partners; prioritize opportunities by new-seller impact.
• Build and own executive relationships with key partners to unlock scaled growth.
• Partner with Sales, Marketing, Product, Dev, Finance, and Legal to execute the channel strategy.
• Represent partner and industry needs to influence product innovation and differentiation.

Skills

Cross-functional leadership

Executive relationships

eCommerce experience

Deal flow experience

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Amazon Multi-Channel Commerce and Fulfillment (MCCF) is seeking a strong leader to build and scale our channel partnerships with agencies, consultancies, and supply chain experts, leading a high-performing team of 7 Partner Managers.

Amazon Multi-Channel Commerce and Fulfillment (MCCF) is seeking a strong leader to build and scale our channel partnerships with agencies, consultancies, and supply chain experts, leading a high-performing team of 7 Partner Managers.

Externalizing Amazon's supply chain services to reach merchants beyond our own channels is one of MCCF's biggest growth opportunities, and partners are central to unlocking it. This role owns the channel strategy for capturing that opportunity: driving upper-funnel demand for Amazon's externalized supply chain services through the partner ecosystem. Working through partners, the team generates awareness and demand among partners' merchant bases, feeds qualified leads and opportunities to our sales teams, and finds new ways to scale our shared book of business. Success is measured by partner onboarding and enablement, and by the leads and demand generated for Sales.

This is a high-visibility, strategic role in a high-growth business. The leader sets the vision for the channel, collaborates with senior leaders across Amazon, and engages directly at the C-suite level with our partners and with leading eCommerce brands to shape long-term, mutually beneficial growth. The ideal candidate is a data-driven operator who thinks big, builds trusted relationships with decision-makers and executives at prospective partners, and delivers ambitious growth targets while raising the bar on partner experience.

Key job responsibilities

• Own partner onboarding, enablement, and lead generation for the sales team.
• Attract, retain, and scale top talent; mentor and coach Partner Managers.
• Set short- and long-term goals and execution plans, and build the programs and tools that improve team performance.
• Drive strategic plans for top agency, consultancy, and SI partners, prioritizing opportunities by their new-seller acquisition impact.
• Build and own executive relationships with key partners to set direction and unlock scaled growth.
• Partner with Sales, Marketing, Product, Dev, Finance, and Legal to execute the channel strategy.
• Represent partner and industry needs to influence product innovation and keep Amazon's value proposition differentiated.

About The Team

MCCF extends Amazon's world-class shopping and logistics capabilities to merchants’ own sales channels beyond Amazon. MCCF lets merchants use Amazon's fulfillment network to pick, pack, ship, and deliver orders from off-Amazon sales channels. For over 20 years, Amazon has empowered businesses to grow, and MCCF is the next step in helping merchants of all sizes grow their business — on Amazon or beyond.

Basic Qualifications

• Bachelor's degree or equivalent
• 10+ years of driving growth through and with cross-functional teams including inside sales, technical, marketing, segmentation, legal (contracts) experience
• Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
• 7+ years of eCommerce experience, including how companies leverage different technologies in DTC.
• Direct deal flow experience.
• Experience with consistently generating business: efficiently managing team’s workload across a pipeline of unique projects

Preferred Qualifications

• Master's degree or equivalent
• Excellent verbal and written skills and ability to influence others internally and externally.
• Ability to excel as a self‑starter in a fast-paced and fluid “startup” environment.
• Ability to think strategically and creatively, synthesizing qualitative and quantitative inputs while applying sound business judgment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 213,000.00 - 288,200.00 USD annually

USA, WA, Seattle - 193,700.00 - 262,000.00 USD annually

Company

Amazon.com Services LLC