Head of Business Insights & Community Strategy

Disney Experiences; Orlando (FL); On-site; USD 114,000 - 152,000; Full time

Benefits offered by this job

Bonus program

Benefits package

Job summary

Walt Disney Attractions Technology LLC, part of Disney Experiences, seeks a Lead Business Information Analyst to bridge Data Products & Platform with the business user community in Orlando. You’ll own relationships, set goals, and measure progress across marketing, decision sciences, and operations.

You’ll also drive planning cycles and ensure cross-functional alignment. The role demands senior stakeholder collaboration, strong storytelling, and proficiency in turning data into strategic

Qualifications

• 7+ years in business analysis, program management, strategy and operations.
• Experience defining OKRs, KPIs, or similar frameworks and measuring them.
• Ability to build trust with senior stakeholders and communicate clearly.
• Excellent writing and storytelling: turning metrics into updates.
• Strong facilitation, prioritization, and follow-through across workstreams.
• Familiarity with annual planning, capital requests, and budgeting processes.
• Exceptional judgment and discretion with confidential information.

Responsibilities

• Serve as the front door for the business user community, building trusted relationships across Disney Experiences.
• Route insights to product managers and team leads, closing the loop with visible impact.
• Design the measurement framework for each key result and source data as needed.
• Maintain scorecards that give a clear view of progress and risk.
• Own the planning and governance calendar, with pre-reads and talking points.

Skills

Business analysis

Program management

Strategy & operations

OKRs & KPIs

Stakeholder management

Communication & storytelling

Facilitation & prioritization

Budget & finance collaboration

Discretion with sensitive info

Tools

Data platforms

Governance

Product management practices

Job description

Walt Disney Attractions Technology LLC, part of Disney Experiences, seeks a Lead Business Information Analyst to bridge Data Products & Platform with the business user community in Orlando. You’ll own relationships, set goals, and measure progress across marketing, decision sciences, and operations.

You’ll also drive planning cycles and ensure cross-functional alignment. The role demands senior stakeholder collaboration, strong storytelling, and proficiency in turning data into strategic