Lead Business & Information Analyst

Disney Experiences; Celebration (FL); On-site; USD 114,000 - 152,000; Full time

Job summary

Disney Experiences Technology & Digital is seeking a Lead Business & Information Analyst to join our team overseeing guest experiences across Disney’s premier brands. You will identify business needs, translate requirements into technical specs, and support financial planning and portfolio refinement for major initiatives.

You will partner with technology and business groups to justify business cases, define KPIs, and translate requirements into designs for development and testing across Disney

Qualifications

• Minimum of 7+ years of related work experience in business analysis or related discipline.
• Experience applying business analysis techniques such as information gathering, requirements documentation, process modeling, and process mapping.
• Strong understanding of the technical project lifecycle and delivery.
• Excellent communication and interpersonal skills with the ability to collaborate across teams.
• Proficiency in Excel and PowerPoint.
• Familiarity with software development methodologies and tools like Clarity, JIRA, and Confluence.
• Exposure to data visualization tools such as Power BI or Tableau and understanding of relational data concepts.

Responsibilities

• Support pre-project business problem elicitation, feasibility, and case definition to identify potential solutions.
• Assist in planning and coordinating the funding process and strategy for new projects.
• Partner with functional teams during annual and long-term planning processes by meeting with technology teams, consolidating annual and long-term financial plans, and contributing to executive facing summary content
• Collaborate with business, project management, and technology partners to understand opportunities, project scope, goals, key performance indicators, and deliverables.
• Maintain awareness of all in-flight technology projects and assist in preparing materials for executive and leadership updates.
• Capture and document business requirements, enabling their translation into functional designs for development, testing, and implementation of solutions.
• Support monthly, quarterly, and annual forecast submission activities and reports.
• Analyze data to identify trends, patterns, and insights to support business decisions.
• Prepare clear and visually effective materials for leadership forums and status updates.

Skills

Business analysis

Requirements docs

Process modeling

Process mapping

Technical lifecycle

Communication

Excel

PowerPoint

JIRA

Confluence

Power BI

Tableau

Relational data

Education

Bachelor’s Degree in IT/Business/Finance

Tools

Clarity

JIRA

Confluence

Job description

Department Description

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

Job Requirements

Team Description

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

Do you enjoy partnering with others and finding solutions that will have a lasting impact on the Guest experience? If so, the Lead Business & Information Analyst role might be the right fit for you. In this position, you will join our team of portfolio and project managers to help identify business needs, research industry trends, and gather service requirements. You will partner with technology and business groups throughout Disney Signature Experiences (DSE) to support business case justification and translate business requirements into technical specifications for the design and development of solutions. Additionally, you will contribute to the refinement of the DSE portfolio plan through support of major financial actions such as Annual Capital Planning, Annual Operating Planning, Long-Range Planning, and other requests.

What You'll Do

• Support pre-project business problem elicitation, feasibility, and case definition to identify potential solutions.
• Assist in planning and coordinating the funding process and strategy for new projects.
• Partner with functional teams during annual and long-term planning processes by meeting with technology teams, consolidating annual and long-term financial plans, and contributing to executive facing summary content
• Collaborate with business, project management, and technology partners to understand opportunities, project scope, goals, key performance indicators, and deliverables.
• Maintain awareness of all in-flight technology projects and assist in preparing materials for executive and leadership updates.
• Capture and document business requirements, enabling their translation into functional designs for development, testing, and implementation of solutions.
• Support monthly, quarterly, and annual forecast submission activities and reports.
• Analyze data to identify trends, patterns, and insights to support business decisions.
• Prepare clear and visually effective materials for leadership forums and status updates.

Required Qualifications & Skills

• Minimum of 7+ years of related work experience in business analysis or related discipline.
• Experience applying business analysis techniques such as information gathering, requirements documentation, process modeling, and process mapping.
• Strong understanding of the technical project lifecycle and delivery.
• Excellent communication and interpersonal skills with the ability to collaborate across teams.
• Proficiency in Excel and PowerPoint.
• Familiarity with software development methodologies and tools like Clarity, JIRA, and Confluence.
• Exposure to data visualization tools such as Power BI or Tableau and understanding of relational data concepts.

Required Education

Bachelor’s Degree in Information Technology, Business, Finance, or a related field, or equivalent experience.

Disclaimer

PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $113,500 - $152,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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