Lead Business Information Analyst

Disney; Orlando (FL); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

The Walt Disney Company—Orlando seeks a Lead Business Information Analyst to bridge Data Products & Platform with Disney Experiences. You will foster relationships across Marketing, Decision Sciences, Industrial Engineering, Commercial Strategy, and Operations, translating their voice into commitments and measurable outcomes.

Reporting to a Director, you’ll lead OKRs, design measurement frameworks, and run the operating rhythm to keep plans, decisions, and communications aligned.

Qualifikationen

• Leadership and stakeholder management experience
• Strong communication and storytelling abilities
• Experience translating user needs into product goals
• Familiarity with OKRs and measurement frameworks

Aufgaben

• Serve as the front-door for the business user community across Disney Experiences.
• Listen through surveys and feedback to identify patterns across products and user groups.
• Route insights to product managers and teams and close the loop on changes.
• Maintain scorecards to provide a clear view of progress and risk.

Jobbeschreibung

Job ID 10164349 Location Orlando, Florida, United States Business Disney Experiences Date posted Nov. 11, 2026

We are looking for a Lead Business Information Analyst who will be the primary link between Data Products & Platform and the business user community across Disney Experiences, including partners in Marketing, Decision Sciences, Industrial Engineering, Commercial Strategy, and Operations. You will own how we listen to, communicate with, and build relationships across that community, and you will work with our teams to set the goals we hold ourselves to and measure real progress against them. You will bring the community's voice into what we commit to next and tell the story of what we have delivered. You will also serve as the organization's liaison to the annual financial planning cycle and run the operating rhythm that keeps commitments, decisions, and communications moving in sync.

This role reports to a Director in Data Products & Platform and works closely with product managers, who own depth on individual products, by providing the community-wide view no single product can see.

Key Responsibilities

Community Relationships & Listening

• Serve as the front door for the business user community, building trusted relationships across Disney Experiences functions and representing the full community rather than any one product's users
• Listen through surveys, forums, and direct feedback, and identify patterns across products and user groups
• Route insight to product managers and team leads, and close the loop so partners see what changed because of their input

OKRs & Measurement

• Work with internal teams to turn objectives into measurable key results with clear targets, favoring outcomes the community cares about (adoption, reliability, time to value, satisfaction) over internal activity
• Design the measurement framework for each key result, choosing the right source (platform and usage data, delivery metrics, operational data, surveys) and building new instruments where none exist
• Partner with data teams to source, calculate, and validate results
• Maintain scorecards that give an honest, consistent view of progress and risk

Communications & Organizational Narrative

• Decide which OKRs and results are community-facing and tell the story in plain language, capturing accomplishments so good work is recognized
• Run monthly forums, newsletters, training, and organization-wide events, plus platform-wide release and migration communications, so the community hears one consistent voice
• Serve as the liaison between teams and finance for the annual cycle (capital requests, annual operating plans, long-term plans, budgets), coordinating inputs so submissions are consistent, complete, and on time
• Connect funding requests to OKRs and measured outcomes, so the case for investment is grounded in results
• Flag funding risks to commitments early, with a recommendation

Operating Rhythm & Follow-Through

• Own the planning and governance calendar (OKR reviews, decision forums, quarterly check-ins), providing the content, data, and narrative behind each and preparing leaders with pre-reads and talking points
• Keep a single record of decisions, actions, and owners, and follow through until items close
• Surface misalignment, dependencies, and off-track commitments early, and elevate with a recommendation
• Assess feasibility, effort, and cost, and drive cross-functional work to completion by clarifying scope, aligning owners, and removing blockers
• Handle sensitive information (funding positions, at-risk commitments, pre-decisional plans) with discretion, deciding what to share, with whom, and when

What Success Looks Like

• Business partners across Disney Experiences know where to go, feel heard, and see their input reflected in what we deliver
• Every OKR has an agreed target and a trusted, working measurement, and there is one current view of progress and risk