Head of Business Development, North America

Klipboard; Cary (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Klipboard is seeking a hands-on, people‑management leader to head the Business Development team in Cary, NC. You will coach on the floor, shape the outbound funnel across North America, and own pipeline targets with accountability for hiring, development and retention.

You will build a high-performance culture, collaborate with Sales and Marketing, and ensure disciplined CRM data and forecasting to drive growth across the distributive trade ERP/SaaS space.

Qualifications

• Proven ability to lead and develop a high-performing Business Development team.
• Strong coaching skills with a track record of improving performance.
• Solid CRM discipline and credible pipeline forecasting.

Responsibilities

• Lead, coach, and develop a team of Business Development Executives, driving performance and retention.
• Own delivery of qualified pipeline targets and overall team performance.
• Set daily/weekly rhythms: activity management, pipeline reviews, coaching sessions.
• Provide ongoing coaching through call reviews and objection handling.
• Oversee recruitment, onboarding and integration of new BD Executives.
• Manage performance, recognize high performers and address concerns promptly.
• Collaborate with Sales and Marketing to define target accounts and priorities.
• Ensure high standards of outbound activity, messaging, and data quality.

Skills

Team leadership

Coaching & development

CRM discipline

Forecasting

Outbound sales

Stakeholder collaboration

Tools

CRM software

Sales enablement tools

Job description

Klipboard is seeking a hands-on, people‑management leader to head the Business Development team in Cary, NC. You will coach on the floor, shape the outbound funnel across North America, and own pipeline targets with accountability for hiring, development and retention.

You will build a high-performance culture, collaborate with Sales and Marketing, and ensure disciplined CRM data and forecasting to drive growth across the distributive trade ERP/SaaS space.