Head of Attractions & Guest Experience

Apex Entertainment; Marlborough (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus Opportunity

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) with Company Match

Job summary

Apex Entertainment in Virginia Beach is looking for an Attraction Manager to lead the Attractions Department. This role involves directing daily operations, managing staff, and ensuring excellent guest experiences.

The successful candidate will have robust management experience, strong financial acumen, and a dedication to safety and compliance. The position includes a flexible schedule with evening, weekend, and holiday hours required.

Qualifications

• Minimum of three years of management experience in high-volume operations.
• Experience in supervising multiple employees and developing leaders.
• Strong financial acumen with experience managing labor budgets.

Responsibilities

• Direct and supervise the daily operation of the Attractions Department.
• Manage departmental labor costs and operating expenses.
• Ensure exceptional guest service standards throughout all attractions.

Skills

Leadership

Financial Management

Guest Service

Problem-Solving

Microsoft Office Suite

Education

High School Diploma or GED

Associate’s or Bachelor’s degree in Business

Job description

Apex Entertainment in Virginia Beach is looking for an Attraction Manager to lead the Attractions Department. This role involves directing daily operations, managing staff, and ensuring excellent guest experiences.

The successful candidate will have robust management experience, strong financial acumen, and a dedication to safety and compliance. The position includes a flexible schedule with evening, weekend, and holiday hours required.