Head of Applications & Technical Service

Anderson-Negele; United States; On-site; USD 190,000 - 260,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Anderson-Negele, part of Ralliant, is seeking a senior leader to build and run a unified technical organization spanning Applications Support, Field Service and Regional FAEs. You will align these functions under one operating model to accelerate project conversions and improve the customer experience.

This role requires 10+ years in industrial automation or related markets, proven leadership of customer-facing teams, strong executive communication, and the ability to transform through coaching,

Qualifications

• 10+ years in industrial automation, process instrumentation, hygienic processing or a closely related technical market.
• Demonstrated leadership of customer-facing application engineering, sales engineering, technical service or similar teams.
• Strong executive communication, coaching and talent-development skills.
• Comfort operating as a working leader in a transformation environment."

Responsibilities

• Lead and develop the Application Support, Field Service / Technical Service and Regional FAE capabilities under one operating model.
• Hire and build the Regional FAE team for East, Central and West with focus on high-value applications and project conversion.
• Establish engagement models between Account Managers, Regional Sales Leaders, Application Support, FAEs, Field Service, Product and Engineering.
• Build a proactive applications organization that identifies customer needs and converts opportunities into specifications, trials and wins.

Skills

Executive leadership

Strategic planning

Talent development

Customer-facing leadership

Change management

Job description

Anderson-Negele, part of Ralliant, is seeking a senior leader to build and run a unified technical organization spanning Applications Support, Field Service and Regional FAEs. You will align these functions under one operating model to accelerate project conversions and improve the customer experience.

This role requires 10+ years in industrial automation or related markets, proven leadership of customer-facing teams, strong executive communication, and the ability to transform through coaching,