Head of Americas Sales Operations (Production Software)

Hexagon Manufacturing Intelligence; Irvine (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Hexagon Manufacturing Intelligence seeks a Senior Manager, Sales Operations – Americas to lead the regional Sales Operations function, enabling a predictable and scalable commercial engine through disciplined processes and strong controls.

You will lead managers and staff across order management, quoting and booking, deal desk, and related commercial support, partnering with Sales, Finance, Legal, IT, and Supply Chain to improve the seller and customer experience.

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or related field.
• 8+ years of progressive experience in sales operations, commercial operations, order management/deal desk/order-to-cash, including meaningful people‑leadership experience.
• Demonstrated experience leading teams and cross-functional collaboration.

Responsibilities

• Lead the Americas Production Software Sales Operations organization (order management, quoting/booking, deal desk, and commercial support).
• Establish clear operating processes, service-level expectations, controls, and KPIs that support accurate and timely commercial execution.
• Manage capacity and priorities to support business needs, including seasonal and quarter/year-end volume.
• Monitor operational performance and resolve issues affecting order accuracy, cycle time, customer experience, or revenue timing.
• Build and coach a high-performing Sales Operations team with clear accountability and regular operating reviews.

Education

Bachelor's degree in Business, Finance, Operations, or related field

Job description

Hexagon Manufacturing Intelligence seeks a Senior Manager, Sales Operations – Americas to lead the regional Sales Operations function, enabling a predictable and scalable commercial engine through disciplined processes and strong controls.

You will lead managers and staff across order management, quoting and booking, deal desk, and related commercial support, partnering with Sales, Finance, Legal, IT, and Supply Chain to improve the seller and customer experience.