Head of AI Prototyping & Customer Engineering

Amazon Web Services (AWS); Chicago (IL); On-site; USD 201,000 - 272,000; Full time

Job summary

Amazon Web Services, Inc. in Chicago seeks a Sr. Manager, Solutions Architecture to lead the PACE North America delivery teams for FSI, Retail & CPG, and Canada.

You will own integrated PODs, coach prototyping architects and technical program managers, and drive quality, velocity, and business impact of engagements. You will shape relationships with field stakeholders, manage capacity, maintain a high technical bar, and ensure prototypes translate into revenue outcomes.

Qualifications

• Bachelor's degree
• 7+ years of management of technical, enterprise customer facing resources or equivalent experience
• Knowledge of software development tools and methodologies
• Demonstrated ability to build relationships with senior technical and business stakeholders (VP/C-level) and translate their business problems into technical solutions.
• Experience working directly with enterprise customers on complex technical engagements, including architecture design, proof-of-concept development, and production deployment.

Responsibilities

• Lead, coach, and develop a team of prototyping architects and technical program managers organized in industry-aligned PODs covering FSI, Retail and CPG, and Canada.
• Own engagement delivery quality and velocity for your PODs. Set the technical bar for prototypes, executive briefing centers (EBCs), guided builds, and AI Discovery Lifecycle (AI-DLC) workshops.
• Build and maintain deep stakeholder relationships with Sales, SA, and CSM leadership across industry verticals.
• Drive operational mechanisms: engagement intake and prioritization, capacity planning and allocation, prototype-to-production tracking, and reporting that connects delivery to business outcomes.
• Maintain technical currency with GenAI and cloud architecture, especially agentic AI, foundation models deployment, and multi-agent systems.

Skills

Management

Enterprise relationships

Architecture design

GenAI technologies

Education

Bachelor's degree

Tools

Bedrock

SageMaker

EKS

Q

Job description

Amazon Web Services, Inc. in Chicago seeks a Sr. Manager, Solutions Architecture to lead the PACE North America delivery teams for FSI, Retail & CPG, and Canada.

You will own integrated PODs, coach prototyping architects and technical program managers, and drive quality, velocity, and business impact of engagements. You will shape relationships with field stakeholders, manage capacity, maintain a high technical bar, and ensure prototypes translate into revenue outcomes.