AI Prototyping & Customer Engineering Lead

Amazon Web Services (AWS); New York (NY); On-site; USD 221,000 - 299,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Sr. Manager, Solutions Architecture to lead one of the PACE North America delivery teams aligned to multiple industries in North America.

You will own integrated PODs with TPMs and prototyping architects, driving quality, velocity, and business impact across engagements. You will manage 10–12 professionals, grow talent, and coach across experience levels while maintaining strong relationships with Sales Directors, SA Leaders, and CSM Leaders.

Qualifications

• Bachelor's degree required.
• 7+ years of management of technical, enterprise customer facing resources or equivalent experience.
• Ability to translate business problems into technical solutions for enterprise customers.
• Experience working directly with enterprise customers on complex technical engagements, including architecture design, proof-of-concept development, and production deployment.

Responsibilities

• Lead and develop a team of prototyping architects and technical program managers organized in industry-aligned PODs covering FSI, Retail and CPG, and Canada. Own hiring, onboarding, performance management, and promotion readiness for every team member.
• Own engagement delivery quality and velocity for your PODs. Set the technical bar for prototypes, executive briefing centers (EBCs), guided builds, and AI Discovery Lifecycle (AI-DLC) workshops. Review architectures and unblock technical decisions across your team's engagements.
• Build and maintain deep stakeholder relationships with Sales, SA, and CSM leadership across your industry verticals. Participate in pipeline reviews, strategy sessions, and QBRs. Be the delivery-side counterpart that field leaders call when they need prototyping capacity for a critical account.
• Drive operational mechanisms: engagement intake and prioritization, capacity planning and allocation, prototype-to-production tracking, and the reporting that connects delivery to business outcomes.
• Maintain technical currency with GenAI and cloud architecture to sustain credibility with your team and with field stakeholders, particularly in agentic AI (AgentCore, Bedrock Agents), foundation model deployment (SageMaker, EKS), and multi-agent systems.
• Partner with peer managers and the PACE North America Leader to balance capacity across verticals during demand spikes, share prototyping assets and patterns across PODs, and maintain a unified quality bar for the organization.

Skills

People management

Solution architecture

Stakeholder management

Enterprise customer engagement

Cloud/AWS knowledge

Education

Bachelor's degree

Tools

Bedrock

SageMaker

EKS

Q

Job description

Amazon Web Services, Inc. is seeking a Sr. Manager, Solutions Architecture to lead one of the PACE North America delivery teams aligned to multiple industries in North America.

You will own integrated PODs with TPMs and prototyping architects, driving quality, velocity, and business impact across engagements. You will manage 10–12 professionals, grow talent, and coach across experience levels while maintaining strong relationships with Sales Directors, SA Leaders, and CSM Leaders.