AI Prototyping & Customer Engineering Lead

Amazon; Chicago (IL); On-site; USD 201,000 - 272,000; Full time

Job summary

Amazon Web Services (AWS) Prototyping and AI Customer Engineering (PACE) seeks a Sr. Manager to lead prototyping architects and technical program managers across North America, focusing on FSI, Retail & CPG, and Canada.

You will own POD delivery quality, hire and develop team members, and align prototypes with tangible revenue outcomes. You’ll partner with field leaders, manage capacity, and drive a unified quality bar while staying current with GenAI and cloud architectures to enable rapid,

Qualifications

• Bachelor's degree required.
• 7+ years managing technical, enterprise customer facing resources.
• Experience partnering with senior stakeholders and translating business problems into technical solutions.

Responsibilities

• Lead prototyping teams across multiple industries and geographies.
• Ensure quality and velocity of engagements and hiring onboarding.
• Build relationships with Sales, SA, and CSM leadership.
• Drive capacity planning, prioritization, and prototype-to-production tracking.
• Maintain currency in GenAI and cloud architecture for credibility.

Skills

Leadership

Stakeholder management

Enterprise customer engagement

Software development understanding

GenAI knowledge

Education

Bachelor's degree

Tools

AWS Bedrock

SageMaker

Job description

Amazon Web Services (AWS) Prototyping and AI Customer Engineering (PACE) seeks a Sr. Manager to lead prototyping architects and technical program managers across North America, focusing on FSI, Retail & CPG, and Canada.

You will own POD delivery quality, hire and develop team members, and align prototypes with tangible revenue outcomes. You’ll partner with field leaders, manage capacity, and drive a unified quality bar while staying current with GenAI and cloud architectures to enable rapid,