Head of AI Delivery & Operations (Remote)

TaskUs; Northern (KY); A distancia; USD 156.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

401(k) with company match

Paid time off

Descripción de la vacante

TaskUs is hiring a Head of Delivery, AI Operations to oversee training data collection/annotation, adversarial testing, model evaluation, and AI safety reviews. You will lead global teams and shape production protocols for robotics and physical AI projects.

You will drive thought leadership in project delivery, partner with sales and product teams, and ensure high-quality outputs for demanding AI programs in a fast-paced environment.

Formación

• 7+ years of operations leadership experience in HITL/RLHF and evaluation services for LLMs/AI projects.
• Deep understanding of LLMs, Generative AI workflows, and multi-modal data structures (video, spatial, sensor fusion).
• Excellent communication and leadership with global teams and customers.

Responsabilidades

• Manage delivery of AI services including data collection, annotation, adversarial testing, and safety reviews.
• Lead a global team of Operations Managers to ensure on-time, under-budget deliveries meeting quality.
• Partner with Sales Enablement and BD to scope and land proposals for new client opportunities.
• Design and oversee delivery protocols across models using FTEs, remote, and freelance workers.
• Collaborate with Quality, Training, PMO, Sales, Product and Eng/AI teams to evolve automation and outcomes.

Conocimientos

Operations leadership

HITL RLHF evaluation

LLMs & Generative AI

Multi-modal data

Robotics & Physical AI

Global team leadership

Strong communication

Analytical insight

Descripción del empleo

TaskUs is hiring a Head of Delivery, AI Operations to oversee training data collection/annotation, adversarial testing, model evaluation, and AI safety reviews. You will lead global teams and shape production protocols for robotics and physical AI projects.

You will drive thought leadership in project delivery, partner with sales and product teams, and ensure high-quality outputs for demanding AI programs in a fast-paced environment.