Head of AI Data Center Operations

Cirrascale; Austin, Northern (TX, KY); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

Stock options

Medical/dental/vision coverage

401(k) with company match

Paid time off

Job summary

Cirrascale is seeking a Director, Data Center Operations in Austin, TX to lead daily data center facilities, ensure uptime, readiness, and service quality while supporting our AI infrastructure deployments. You will coordinate across Operations, Engineering, NOC, Deployment, Logistics, Security and Facilities, manage vendors, drive capacity planning, budgeting, and change management.

This hands-on leadership role offers a competitive base salary, stock options, and a comprehensive benefits

Qualifications

• Bachelor's degree or equivalent experience.
• 8–10 years of progressive experience in data center operations or mission‑critical facilities.
• 3–7 years of leadership or management experience.
• Strong organizational, operational, and project management skills.
• Excellent communication and customer service abilities.
• Experience operating successfully within a high‑growth or rapidly evolving start‑up environment
• Proven ability to balance strategic leadership responsibilities with hands‑on operational execution.

Responsibilities

• Lead the daily operation of the Company's data center facilities.
• Ensure maximum uptime, operational readiness, and service quality.
• Coordinate maintenance activities, customer work, installations, and operational changes.
• Support capacity planning for power, space, cooling, and infrastructure utilization.
• Implement and continuously improve operational standards and procedures.
• Coordinate customer installations, expansions, maintenance windows, migrations, and decommissioning activities.
• Manage third‑party vendors and contractors performing work within company facilities.
• Coordinate activities between Operations, Engineering, NOC, Deployment, Logistics, Security, Facilities, Procurement, and Customer Success.
• Prioritize data center, operational work across multiple sites.
• Ensure resources are aligned with customer commitments.
• Remove operational bottlenecks and improve execution.
• Lead daily operational meetings and escalation activities.
• Ability, and more importantly the willingness, to be hands‑on to support challenges and escalations.
• Coordinate capacity planning for rack space, power, cooling, and infrastructure.
• Assist with forecasting future operational requirements.
• Support new site readiness and facility expansions.
• Improve operational utilization and efficiency.
• Participate in operational planning initiatives supporting company growth.
• Recommend operational improvements and process enhancements.
• Assist leadership in developing operational roadmaps and infrastructure plans.
• Coordinate operational maintenance activities.
• Ensure readiness before production changes.
• Coordinate planned maintenance windows and infrastructure upgrades.
• Reduce operational risk through standardized change management practices.
• Work with executive leadership on operational budgets and forecasting.
• Identify opportunities to improve efficiency and reduce operating costs.
• Monitor operational expenditures and vendor performance.
• Provide leadership and oversight for operational compliance programs.
• Manage the Quality & Compliance Manager.
• Support compliance with SOC 2, ISO 27001, ISO 27701, Customer security requirements, Company operational policies and procedures

Skills

Data center operations

Leadership

Project management

Operational excellence

Communication

Startup experience

Education

Bachelor's degree or equivalent experience

Job description

Cirrascale is seeking a Director, Data Center Operations in Austin, TX to lead daily data center facilities, ensure uptime, readiness, and service quality while supporting our AI infrastructure deployments. You will coordinate across Operations, Engineering, NOC, Deployment, Logistics, Security and Facilities, manage vendors, drive capacity planning, budgeting, and change management.

This hands-on leadership role offers a competitive base salary, stock options, and a comprehensive benefits