Head of Agentic AI & Digital Ops (Hybrid)

MSD Malaysia

Rahway (NJ)

Hybrid

USD 142,000 - 224,000

Full time

5 days ago

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Job summary

Merck & Co., Inc. in Rahway, NJ is seeking an Associate Director, Digital Operations Agentic Intelligence. You will lead governance and delivery of intelligent agents, AI-enabled workflows, and data products across DSCS Digital Operations.

The role requires deep technical and business judgment, with responsibilities spanning design to adoption and sustainment. The position emphasizes independent leadership, prioritization by value/risk, and coaching talent.

Qualifications

Bachelor's degree in Computer Science, Data Science, Engineering, Information Technology, or a related field.
7+ years of experience in data engineering, software development, BI, data science, AI/ML or related tech field; leadership experience.
Strong leadership, stakeholder management, and communication skills.

Responsibilities

Direct design, delivery, and governance of intelligent agents and AI-enabled workflows.
Set direction for data pipelines, semantic layers, and reusable data products for AI use.
Oversee dashboards, applications, and workflow automations for decision processes.
Define reference architectures and integration patterns; lead design reviews for scalable solutions.
Collaborate on KPIs, adoption measures, and value realization; provide evidence of impact.
Establish evaluation, testing, and governance for secure, compliant deployments.