Head of Administration

Joss Search; New York (NY); In loco; USD 216.000 - 264.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discretionary bonus

Descrizione del lavoro

Joss Search in New York is seeking an experienced Head of Administration to lead the office's workplace operations and administrative functions. The role partners with senior leadership to drive operational excellence and support global teams.

The ideal candidate has 10+ years in workplace services and a proven track record managing EA teams, with a Bachelor's degree and experience in fast-paced corporate environments.

Competenze

• 10+ years of experience in workplace services or administrative operations.
• Experience managing Executive Assistant teams and administrative professionals.
• Proven ability to coach, mentor and develop staff.
• Experience partnering with senior executives and key stakeholders.
• Bachelor's degree is required.
• Experience in financial services, professional services, consulting, or similar fast-paced corporate environments preferred.

Mansioni

• Provide strategic leadership for workplace operations and administrative services.
• Lead facilities management, vendor relations, and office services.
• Manage and develop senior administrative professionals and EAs.
• Oversee administrative delivery across senior leadership and business units.
• Partner with senior leadership to deliver exceptional operational support.
• Serve as a key contact for global offices and stakeholders on standards.
• Develop, implement and improve processes for efficiency and service delivery.
• Manage budgets, forecasts, vendor contracts and service agreements.
• Prepare operational reporting and recommendations for senior stakeholders.
• Drive employee experience initiatives and workplace programs.
• Ensure policy compliance and risk management; lead business continuity planning.
• Contribute to global workplace strategies and lead strategic initiatives.

Conoscenze

People management

Project management

Stakeholder management

Communication

Office operations

Executive support

Microsoft Office

Formazione

Bachelor's degree

Descrizione del lavoro

Our client is a prestigious global organization with a significant international presence and a reputation for excellence. Their New York office serves as a critical hub for senior leadership and business operations, supporting a fast-paced, collaborative, and high-performance environment. This is an exciting opportunity for an experienced administrative leader to oversee workplace operations, office services, and administrative functions while partnering closely with senior stakeholders and global teams.

THE ROLE

This is a Head of Administration position responsible for leading the administrative and workplace operations function for a large New York office. Acting as a strategic partner to senior leadership, this individual will oversee office services, facilities, front-of-house operations, and a sizable administrative support team while ensuring alignment with global standards and best practices. This is a highly visible leadership role offering significant ownership, interaction with senior executives, and the opportunity to shape the overall workplace experience.

Responsibilities include, but are not limited to:

• Provide strategic leadership and oversight for all workplace operations, administrative services, and office management functions
• Lead facilities management, vendor relationships, office services, and front-of-house operations to ensure a seamless and professional workplace environment
• Manage and develop senior administrative professionals while providing oversight of a team of Executive Assistants and support staff
• Oversee the delivery of administrative support across senior leadership teams and business units
• Partner closely with senior leadership to assess business needs and deliver exceptional operational and administrative support
• Serve as a key point of contact for global offices and stakeholders, ensuring alignment on operational initiatives and workplace standards
• Develop, implement, and enhance processes to improve efficiency, streamline operations, and elevate service delivery
• Manage budgets, forecasting, resource allocation, vendor contracts, and service agreements
• Prepare and deliver operational reporting, updates, and recommendations to senior stakeholders
• Drive employee experience initiatives and workplace programs that support a collaborative and productive office culture
• Ensure compliance with company policies, workplace regulations, and risk management requirements
• Lead business continuity planning and workplace preparedness efforts
• Contribute to broader global workplace and administration strategies, helping establish and maintain best practices across multiple locations
• Lead special projects and strategic operational initiatives as needed

THE CANDIDATE

The ideal candidate is a polished, strategic, and highly collaborative leader with extensive experience managing workplace operations, administrative functions, and support teams within a fast-paced corporate environment. They are comfortable partnering with senior executives, leading large teams, and balancing strategic priorities with day-to-day execution.

• 10+ years of experience in workplace services, office management, administrative operations, executive support leadership, or related functions
• Proven experience managing Executive Assistant teams, administrative professionals, office services, or workplace operations
• Strong people management skills with experience coaching, mentoring, and developing high-performing teams
• Experience partnering with senior executives and key business stakeholders
• Demonstrated success overseeing facilities, vendors, budgets, and operational initiatives
• Track record of driving process improvements and operational efficiencies
• Exceptional project management, organizational, and problem-solving abilities
• Strong communication and stakeholder management skills
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities
• Experience managing office operations for a large, complex organization
• Proficiency in Microsoft Office Suite
• Bachelor's degree required
• Experience within financial services, professional services, consulting, legal, or similarly fast-paced corporate environments preferred

THE COMP/BENEFITS

• Full-time, on-site role
• Base salary up to $240,000
• Final compensation will be commensurate with experience and qualifications
• Discretionary bonus
• Highly visible leadership position with significant ownership and influence
• Opportunity to partner closely with senior leadership and global stakeholders
• Collaborative, high-performing culture with strong long-term growth potential

Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together