Head of Accounting / Controller

Remote; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Netomi is seeking a strong operator to build and lead the accounting function at a pivotal growth stage. You will own the close, elevate accrual accounting, improve controls, and create a finance backbone that management and investors can trust.

This is not a maintenance role. The right candidate is hands-on, systems-minded, comfortable with ambiguity, and excited to build clean processes in a fast-moving enterprise AI environment.

Qualifications

• 8+ years of progressive accounting experience in SaaS or enterprise software.
• Strong command of U.S. GAAP, monthly close, revenue recognition, and internal controls.
• Experience upgrading accounting processes as a company matures.
• Comfort working with finance leadership, founders, and cross-functional partners.
• Strong systems orientation; experience with NetSuite, QuickBooks, or comparable ERP; spend tools.
• Hands-on mindset with sound judgment and attention to detail.
• CPA strongly preferred.

Responsibilities

• Own monthly, quarterly, and annual close, including journal entries, reconciliations, financial statement prep, and close calendar management.
• Lead the transition toward GAAP-like accrual accounting and stronger revenue recognition practices.
• Design and document accounting policies across revenue, accruals, prepaid expenses, commissions, software capitalization, and reserves as needed.
• Partner with Finance, Sales, Legal, and Operations to ensure contracts are reflected correctly in invoicing and accounting treatment.
• Build reliable AR, AP, expense reimbursement, and vendor payment workflows with clear controls and approval paths.
• Improve audit readiness, support tax and compliance workstreams, and coordinate with external accountants, auditors, and advisors.
• Evaluate and improve systems, including ERP/accounting stack, spend management tools, and close tooling.
• Hire, coach, and manage future accounting team members over time.

Skills

GAAP knowledge

Monthly close

Revenue recognition

Internal controls

Cross-functional partnering

ERP systems

Education

CPA

Tools

NetSuite

QuickBooks

Ramp

Brex

Expensify

Job description

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

Netomi is looking for a strong operator to build and lead the accounting function at a critical stage of scale. This person will own the close, elevate the company from lightweight cash-based processes toward disciplined accrual accounting, improve controls, and create a finance operating backbone that management and investors can trust.

This is not a maintenance role. The right candidate is hands-on, systems-minded, comfortable with ambiguity, and excited to build clean processes in a fast-moving enterprise AI environment.

Responsibilities:

• Own monthly, quarterly, and annual close, including journal entries, reconciliations, financial statement preparation, and close calendar management.

• Lead the transition toward GAAP-like accrual accounting and stronger revenue recognition practices.

• Design and document accounting policies across revenue, accruals, prepaid expenses, commissions, software capitalization, and reserves as needed.

• Partner with Finance, Sales, Legal, and Operations to ensure customer contracts are reflected correctly in invoicing and accounting treatment.

• Build reliable AR, AP, expense reimbursement, and vendor payment workflows with clear controls and approval paths.

• Improve audit readiness, support tax and compliance workstreams, and coordinate with external accountants, auditors, and advisors.

• Evaluate and improve systems, including ERP/accounting stack, spend management tools, and close tooling.

• Hire, coach, and manage future accounting team members over time.

What Success Looks Like in 12 Months:

• A predictable monthly close with clear ownership, deadlines, and reconciliations.

• Accrual-based reporting that management and investors can rely on.

• Cleaner revenue accounting and contract-to-invoice workflows with fewer manual workarounds.

• Stronger controls over spend, payments, approvals, and balance sheet integrity.

• A scalable accounting foundation that can support fundraising, diligence, and future audits.

Requirements:

• 8+ years of progressive accounting experience, ideally across a mix of public accounting and high-growth SaaS or enterprise software environments.

• Strong command of U.S. GAAP, monthly close, revenue recognition, and internal controls.

• Experience building or upgrading accounting processes in a company that moved from scrappy to more institutional.

• Comfort working directly with finance leadership, founders, and cross-functional business partners.

• Strong systems orientation; experience with NetSuite, QuickBooks, or comparable ERP tools, plus spend tools such as Ramp, Brex, or Expensify.

• Hands-on mindset with sound judgment and strong attention to detail.

• CPA strongly preferred.

Nice to Have:

• Experience with enterprise contracts, consumption or usage-based pricing, or complex invoicing environments.

• Exposure to AI, software infrastructure, cloud cost allocation, or revenue operations.

• Experience preparing a company for financing, audit, or major diligence processes.