Head of Account Management – Ad Campaigns

lgads.tv; Los Angeles (CA); On-site; USD 146,000 - 190,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Flexible Time Off (FTO)

Paid parental leave

Job summary

LG Ad Solutions in Los Angeles is seeking a Manager, Account Management to lead a talented team supporting media and entertainment advertisers and agency partners. You will ensure reliable campaign delivery, client satisfaction, and sustainable account growth.

You will coach Account Directors and Managers, partner with Sales and cross-functional teams, resolve escalations, and drive process improvements to enhance the client experience and maximize revenue.

Qualifications

• 7+ years in digital media, advertising, or campaign management
• Experience leading client-facing account teams
• Proven ability to manage complex client relationships
• Strong judgment and communication across teams
• Ability to balance client expectations with campaign execution
• Familiarity with CRM and reporting tools

Responsibilities

• Lead and develop a team of Account Directors, Senior AMs, and AMs.
• Oversee campaign execution and proactive client communication.
• Partner with Sales on strategy, scope, and capacity.
• Escalation point for complex client and operational issues.
• Monitor delivery health and revenue risk with reporting.
• Collaborate with cross-functional teams to improve delivery.
• Reinforce processes and service levels across the team.
• Identify tooling gaps and drive improvements.
• Foster a collaborative, accountable team culture.

Skills

Team leadership

Client management

Strategic thinking

Communication

CRM software

Campaign oversight

Cross-functional collaboration

Tools

CRM software

Campaign tools

Job description

LG Ad Solutions in Los Angeles is seeking a Manager, Account Management to lead a talented team supporting media and entertainment advertisers and agency partners. You will ensure reliable campaign delivery, client satisfaction, and sustainable account growth.

You will coach Account Directors and Managers, partner with Sales and cross-functional teams, resolve escalations, and drive process improvements to enhance the client experience and maximize revenue.