Head of 24/7 Enterprise Security Command Center

Duke Energy Corporation; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Duke Energy Corporation is seeking a Senior Manager to lead the Enterprise Security Command Center (ESCC). You will oversee a 24/7 operation, guiding security monitoring, incident response, access control, and emergency coordination across the enterprise.

Responsibilities include directing technology-enabled initiatives, managing budgets, and building partnerships with internal and external stakeholders to strengthen resilience and safe operations.

Qualifications

• Bachelor's degree or equivalent with 5+ years related work experience; FAA Part 107 or ability to obtain within 6 months.
• Leadership experience and ability to drive cross-functional teams.
• Experience managing budgets, vendors, equipment, and software.
• Strong understanding of security system integration and physical security management.

Responsibilities

• Lead full-time ESCC staff including exempt, non-exempt, and contingent workers.
• Direct and lead technology projects such as AI in video management and drone operations.
• Improve technology and processes; manage incidents and change adoption.
• Develop and update security policies and procedures; ensure staff compliance.
• Collaborate with EPS, outside agencies, partner utilities, and internal stakeholders.
• Provide strategic direction to Access Control Office and Infrastructure Protective Services teams.
• Oversee drones for security surveillance and suspect apprehension.
• Manage ESCC budget, tools, and program finances.

Skills

Leadership

Security operations

Incident management

Policy development

Budget management

Vendor management

Education

Bachelor's degree in Business, Criminal Justice, Computer Science, Information Technology, MIS, or Security

High School/GED with 10 years related experience

Tools

CCTV & access control systems

Job description

Duke Energy Corporation is seeking a Senior Manager to lead the Enterprise Security Command Center (ESCC). You will oversee a 24/7 operation, guiding security monitoring, incident response, access control, and emergency coordination across the enterprise.

Responsibilities include directing technology-enabled initiatives, managing budgets, and building partnerships with internal and external stakeholders to strengthen resilience and safe operations.