Head Housekeeper: Lead a World‑Class Housekeeping Team

The Ghoman Group; Carmel (IN); On-site; USD 65,000 - 75,000; Full time

Job summary

The Ghoman Group is seeking a Head Housekeeper to oversee the entire housekeeping operation and team daily, ensuring high-level care and service to residents and staff. Immediate joining; address in Carmel, IN, and in-person interview only.

The role requires strong leadership, problem-solving, and the ability to maintain service standards as outlined in procedures. You will manage daily housekeeping duties across public areas and resident suites.

Qualifications

• High school graduation or equivalent.
• WHMIS Certificate.
• At least 3 years of housekeeping experience.

Responsibilities

• Assigns workers their duties and inspects work for cleanliness.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Obtains and assigns a list of rooms to be cleaned immediately.
• Conducts training to explain policies, work procedures and to demonstrate use and maintenance of equipment.
• Inventories stock to ensure adequate supplies and coordinates with the Chef on orders.
• Makes recommendations to improve service and liaise with General Manager and Maintenance.
• Ensures daily servicing of resident suites and public areas.
• Coaches staff to perform duties effectively.
• Ensures adequate supplies of cleaning materials.
• Adheres to all VRS policies and procedures.
• Performs other related duties.

Skills

Problem-solving

Interpersonal skills

Time management

Organization

Tact and patience

Education

High school graduation or equivalent

WHMIS Certificate

Job description

The Ghoman Group is seeking a Head Housekeeper to oversee the entire housekeeping operation and team daily, ensuring high-level care and service to residents and staff. Immediate joining; address in Carmel, IN, and in-person interview only.

The role requires strong leadership, problem-solving, and the ability to maintain service standards as outlined in procedures. You will manage daily housekeeping duties across public areas and resident suites.