Executive Housekeeper: Lead Guest Rooms & Service

Ivy Hospitality; Kokomo (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Basic Life Insurance & AD&D

Voluntary Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Critical Illness Plan

Hospital Indemnity & Accident Plans

Pet Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Ivy Hospitality in Kokomo, IN, is seeking an Executive Housekeeper to lead the housekeeping team, ensuring spotless guest rooms and public areas while upholding safety and brand standards. This role emphasizes operational excellence, team leadership, and guest satisfaction.

You will coordinate daily operations, inspect rooms, manage inventory, and train staff. The ideal candidate has at least three years in housekeeping with supervisory experience and strong communication and organizational

Qualifications

• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Proficient in basic computer skills and housekeeping management software
• Ability to work in a fast-paced environment and handle multiple tasks

Responsibilities

• Lead and manage the housekeeping team to ensure timely and efficient cleaning of guest rooms and public areas
• Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests
• Review and confirm the completion of daily room cleaning and inspections, ensuring all rooms meet company standards
• Conduct regular inspections of cleaned rooms, public areas, and linen closets to ensure adherence to quality standards
• Address and resolve any issues related to room cleanliness or maintenance promptly
• Monitor and document room inspection results, providing feedback and corrective actions as needed
• Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage
• Prepare and follow up on maintenance work orders for repairs or replacements of furnishings and fixtures
• Assist in quarterly inventory of all linens and housekeeping supplies
• Assist in the training and orientation of new housekeeping associates, ensuring they understand company standards and expectations
• Provide ongoing coaching and support to team members, fostering a positive and productive work environment
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
• Maintain strict adherence to safety and security protocols, including keys handling and emergency procedures
• Ensure housekeeping practices comply with OSHA and local regulations
• Participate in daily hotel operations meetings and contribute to hotel strategy
• Perform additional duties as assigned by the General Manager
• Uphold the company's values and standards, ensuring actions align with organizational goals

Skills

Communication skills

Organizational skills

Time management

Computer skills

Education

High school diploma or equivalent

Tools

Housekeeping management software

Job description

Ivy Hospitality in Kokomo, IN, is seeking an Executive Housekeeper to lead the housekeeping team, ensuring spotless guest rooms and public areas while upholding safety and brand standards. This role emphasizes operational excellence, team leadership, and guest satisfaction.

You will coordinate daily operations, inspect rooms, manage inventory, and train staff. The ideal candidate has at least three years in housekeeping with supervisory experience and strong communication and organizational