Head Housekeeper & Guest Experience Leader

Hireology; Baraboo (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) eligibility after 6 months

100% match up to 3% contributions

Paid Time Off

Holiday Pay

Travel discounts

Growth opportunities

Life insurance

Job summary

Fairfield Inn & Suites Baraboo, WI seeks an Executive Housekeeper to oversee housekeeping operations, assign tasks, schedule shifts and monitor cleanliness to Marriott standards. You will report safety and equipment needs to management and drive improvements in efficiency.

The role requires leadership experience, strong organizational skills, and the ability to train staff while maintaining exceptional guest service and safety compliance.

Qualifications

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Prior hospitality leadership experience, minimum two years.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• Experience with Marriott Brand Standards and POS preferred.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

Responsibilities

• Assigning housekeeping tasks to staff and inspecting work to ensure the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Skills

Hospitality leadership

Customer service

Communication skills

Multitasking

Time management

Standing for long

Organizational skills

Problem solving

Standing ability

MS Office

POS systems

Marriott standards

Education

High school diploma

GED

Tools

MS Office

POS systems

Marriott Brand Standards

Job description

Fairfield Inn & Suites Baraboo, WI seeks an Executive Housekeeper to oversee housekeeping operations, assign tasks, schedule shifts and monitor cleanliness to Marriott standards. You will report safety and equipment needs to management and drive improvements in efficiency.

The role requires leadership experience, strong organizational skills, and the ability to train staff while maintaining exceptional guest service and safety compliance.